Cross-Cultural Factors in Global e-Government

Abstract

Today’s Western democracies where most e-Government initiatives are being launched tend to be far from culturally homogeneous political entities. Most of them harbour large minorities who may not only speak different languages, but have different religions, use different scripts and differ in their cultural values, traditions and attitudes. We assume that these factors have an influence on their understanding of information distributed by public authorities and on their cognitive approach to knowledge representation.