Abstract
We survey some of the approaches to dialogue representation and processing for modern telephone answering systems. We include discussions of their strong and weak points and some of the performance levels obtained by them.
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Biermann, A.W., Inouye, R.B., McKenzie, A. (2005). Methodologies for Automated Telephone Answering. In: Hacid, MS., Murray, N.V., Raś, Z.W., Tsumoto, S. (eds) Foundations of Intelligent Systems. ISMIS 2005. Lecture Notes in Computer Science(), vol 3488. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11425274_1
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DOI: https://doi.org/10.1007/11425274_1
Publisher Name: Springer, Berlin, Heidelberg
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