Abstract
Conversational Case Based Reasoning (CCBR) is a form of CBR where users initiate conversations with the system to solve a certain problem. Current CCBR solutions are limited to specific domains. In the solutions we find a lack of flexibility to deal with the user’s variability: different conversation strategies depending on the user’s current mood, computer skills, and domain expertise. We focus our framework, COBBER, in the user’s variability during a computer session. COBBER is a CCBR framework to build CCBR applications in a systematic way. The framework offers, independently to the domain, models of different conversation strategies using causal loops.
Supported by the Spanish Committee of Science & Technology (TIC2002-01961).
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Gómez-Gauchía, H., Díaz-Agudo, B., Martín, P.P.G., González-Calero, P. (2005). Supporting Conversation Variability in COBBER Using Causal Loops. In: Muñoz-Ávila, H., Ricci, F. (eds) Case-Based Reasoning Research and Development. ICCBR 2005. Lecture Notes in Computer Science(), vol 3620. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11536406_21
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DOI: https://doi.org/10.1007/11536406_21
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