Abstract
In the recent years, industrial design programs have shifted from a co-located, sequential process to a globally distributed, concurrent process. Therefore, communication and coordination within and among teams have become major challenges. Surprisingly, several studies demonstrate that collaborative tools exist but are very seldom deployed nor used. Indeed, co-located working sessions remain a critical cooperation milestone for otherwise remote teams. In order to better understand the dynamics of those meetings, and identify what makes them so critical for the design process, we analysed working sessions of aeronautical design teams. This article reports the results of our observations based on three criteria: information types, information flow and interactions performed.
Our study shows the critical importance of private communication channels, and investigates how they relate to the working session’s process. It highlights the need of parallel visualization channels for cross-references, and analyses the use of interactions depending on ownership and context.
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Laborie, F., Jacquemond, D., Echalier, M. (2005). Cooperation in Highly Distributed Design Processes: Observation of Design Sessions Dynamics. In: Luo, Y. (eds) Cooperative Design, Visualization, and Engineering. CDVE 2005. Lecture Notes in Computer Science, vol 3675. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11555223_5
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DOI: https://doi.org/10.1007/11555223_5
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