Abstract
In this paper we propose a framework for controlling and executing problem solving methods in a work-flow context. The framework is founded on an extension and scaling-up of the electronic institutions theory and the use of artificial intelligence techniques in a multi agent environment. We discuss electronic institutions’s theory extensions for enabling intelligent organizations using our approach. As a proof of concept of the proposal we present the prototype of a help-desk information system for assigning advisors and monitoring their performance using artificial intelligence techniques for automated reasoning.
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P., A.R., Noriega, B.V.P., Cantú, F., Morales-Menéndez, R. (2005). Enabling Intelligent Organizations: An Electronic Institutions Approach for Controlling and Executing Problem Solving Methods. In: Gelbukh, A., de Albornoz, Á., Terashima-Marín, H. (eds) MICAI 2005: Advances in Artificial Intelligence. MICAI 2005. Lecture Notes in Computer Science(), vol 3789. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11579427_28
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DOI: https://doi.org/10.1007/11579427_28
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-29896-0
Online ISBN: 978-3-540-31653-4
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