Skip to main content

User-Perceived Web QoS Measurement and Evaluation System

  • Conference paper
Frontiers of WWW Research and Development - APWeb 2006 (APWeb 2006)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3841))

Included in the following conference series:

  • 813 Accesses

Abstract

Quality of service(QoS) is so important for content Providers that they constantly face the challenges of adapting their web servers to support rapid growth and customer’s demand for more reliable and differentiated services. A web QoS measurement and evaluation system(WQMES) was designed and implemented based on in-depth research on the key techniques of web QoS. The prototype implementation of WQMES and the performance evaluation criteria based on performance aggregation are carefully introduced. Our contribution is presenting a single and quantitative result combining several web performance metrics. Experiment results indicate the scalable WQMES can do the real-time detection on web QoS from the end user’s perspective. The performance aggregation approach is a bran-new idea, and of a definite practicability.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Selvridge, P.R., Chaparto, B., Bender, G.T.: The world wide waiting: Effects of delays on user performance. In: Proceedings of the IEA 2000/HFES 2000 Congress (2000)

    Google Scholar 

  2. Bhatti, N., Bouch, A., Kuchinsky, A.: Integrating user-perceived quality into web server design. In: Proceedings of the 9th International World Wide Web Conference, pp. 1–16. Elsevier, Amsterdam (May 2000)

    Google Scholar 

  3. Andresen, Yand, Ibarra: Toward a scalable distributed WWW server on workstation clusters. JPDC: Journal of Parallel and DistributedComputing 42 (1997)

    Google Scholar 

  4. Seshan, S., Stemm, M., Katz, R.: SPAND: Shared Passive Network Performance Discovery. In: USENIX Sumposium on Internet Technologies and Systems (1997)

    Google Scholar 

  5. Dykes, S.G., Robbins, K.A., Jeffery, C.L.: An Empirical Evaluation of Client-side Server Selection Algorithms. IEEE INFOCOM 3, 1362–1370 (2000)

    Google Scholar 

  6. Marco, C., Enrico, G., Willy, L.: Quality of Service Issues in Internet Web Services. IEEE Transactions on Computers 51(6), 593–594 (2002)

    Article  Google Scholar 

  7. Balachander, K., Martin, A.: PRO-COW: Protocol compliance on the web, Technical Report 990803-05-TM, AT&T Labs (August 1999)

    Google Scholar 

  8. Bruno, J., Brustoloni, J., Gabber, E., et al.: Disk Scheduling with Quality of Service Guarantees. In: proceedings of the IEEE ICMCS Conference, Florence, Italy (June 1999)

    Google Scholar 

  9. Shen, K., Tand, H., Yand, T., Chu, L.: Integrated resource management for cluster-based internet services. In: Proceedings of th 5th USENIX Symposium on Operating Systems Design and Implementation, Boston, MA (December 2002)

    Google Scholar 

  10. Andreolini, M., Casalicchio, E., Colajanni, M., Mambelli, M.: QoS-aware switching policies for a locally distributed Web system[A]. In: Proc. of the 11th Int’l World Wide Web Conf[C], Honolulu, Hawaii (May 2002)

    Google Scholar 

  11. Fielding, R., Gettys, J., Mogul, J., et al.: Hypertext Transfer Protocol-HTTP:/1.1. IETF RFC 2616, 6 (1999)

    Google Scholar 

  12. Dykes, S., Robbins, K., Jeffery, C.: An empirical evaluation of client-side server selection algorithms. In: Proceedings of INFOCOM 2000, pp. 1361–1370 (March 2000)

    Google Scholar 

  13. Jin, G., Tierney, B.: Netest: A Tool to Measure axiom Burst Size, Available Bandwidth and Achievable Throughput. In: Proceedings of the 2003 International Conference on Information Technology Research and Education, Newark, New Jersey, August 10-13 (2003) LBNL-48350

    Google Scholar 

  14. Fraleigh, C., Moon, S., Lyles, B., Cotton, C., Khan, M., Moll, D., Rockell, R., Seely, T., Diot, C.: Packet-Level Traffic Measurements from the Sprint IP Backbone. In: IEEE Network (2003)

    Google Scholar 

  15. Demichelis, C., Chimento, P.: RFC 3393: Ip packet delay variation metric for ip performance metrics (ippm) (November 2002)

    Google Scholar 

  16. Hofmann, U., Miloucheva, I., Strohmeier, F., Pfeiffenberger, T.: Evaluation of architectures for QoS analysis of applications in Internet environment. In: The 10th International Conference on Telecommunication Systems, Modeling and Analysis, Monterey, CA, USA, October 3-6 (2002)

    Google Scholar 

  17. Ngo-Quynh, T., Karl, H., Wolisz, A., Rebensburg, K.: Using only Proportional Jitter Scheduling at the boundary of a Differentiated Service Network: simple and efficient. In: To appeared in 2nd European Conference on Universal Multiservice Networks ECUMN 2002, Colmar, France, April 8-10 (2002)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2006 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Sun, H., Fang, B., Zhang, H. (2006). User-Perceived Web QoS Measurement and Evaluation System. In: Zhou, X., Li, J., Shen, H.T., Kitsuregawa, M., Zhang, Y. (eds) Frontiers of WWW Research and Development - APWeb 2006. APWeb 2006. Lecture Notes in Computer Science, vol 3841. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11610113_15

Download citation

  • DOI: https://doi.org/10.1007/11610113_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-31142-3

  • Online ISBN: 978-3-540-32437-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics