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An Exploratory Study of How Older Women Use Mobile Phones

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Book cover UbiComp 2006: Ubiquitous Computing (UbiComp 2006)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4206))

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Abstract

This paper reports on issues related to the use of mobile phones by women aged 60 years and over. The study started with a series of focus group discussions, which covered usage patterns, problems, benefits, ideal phone design, and desired and unwanted features. It then moved to an exploration of the group’s cooperative learning process when encountering an unfamiliar mobile phone. The issues raised in the discussions were translated into an online questionnaire, which was responded to by 67 women aged 60 and over. This study makes two main contributions to the field. First, it is one of a very few studies that provides a diagrammatic representation of older mobile phone female users’ cooperative learning process and strategies. Second, the study presents a combination of quantitative and qualitative data, which provides more nuanced interpretation and understanding of the use of mobile phones by older women.

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Author information

Authors and Affiliations

  1. School of Informatics, The University of Manchester, PO Box 88, Manchester, M60 1QD, United Kingdom

    Sri Kurniawan

Authors
  1. Sri Kurniawan
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Editor information

Editors and Affiliations

  1. Donald Bren School of Information and Computer Sciences, University of California, Irvine, 92697-3440, Irvine, CA, USA

    Paul Dourish

  2. Computing Department, Lancaster University, InfoLab 2, South Drive, LA1 4WA, Lancaster, UK

    Adrian Friday

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© 2006 Springer-Verlag Berlin Heidelberg

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Kurniawan, S. (2006). An Exploratory Study of How Older Women Use Mobile Phones. In: Dourish, P., Friday, A. (eds) UbiComp 2006: Ubiquitous Computing. UbiComp 2006. Lecture Notes in Computer Science, vol 4206. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11853565_7

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  • DOI: https://doi.org/10.1007/11853565_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-39634-5

  • Online ISBN: 978-3-540-39635-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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