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Market Imperfections in the Tourism Information Marketplace: Highlighting the Challenges for Information System Developers

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Abstract

The dissemination of strategic tourism intelligence and research in Australia has historically been undertaken through direct supplier-consumer contact and with low reliance on technologies for dissemination (Sharma, DeLacy, and Carson, 2000). An examination of the marketplace in which tourism information commodities are exchanged demonstrates current arrangements are characterised by hidden costs. These are borne by consumers as they specify their information needs, seek out information commodities and attempt to procure these. In this paper, a model of the Tourism Information Marketplace (TIM) is presented. It depicts the barriers inhibiting the efficient dissemination of tourism information and research in Australia. A selection of online systems aimed at addressing weaknesses in current dissemination methods have been developed around the world, including Australia. The TIM highlights that, while these can contribute to the dissemination process, developers of such systems must consider issues beyond those of a purely technological nature.

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© 2005 Springer-Verlag Wien

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Taylor, A., Puehringer, S. (2005). Market Imperfections in the Tourism Information Marketplace: Highlighting the Challenges for Information System Developers. In: Frew, A.J. (eds) Information and Communication Technologies in Tourism 2005. Springer, Vienna. https://doi.org/10.1007/3-211-27283-6_2

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  • DOI: https://doi.org/10.1007/3-211-27283-6_2

  • Publisher Name: Springer, Vienna

  • Print ISBN: 978-3-211-24148-6

  • Online ISBN: 978-3-211-27283-1

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