Skip to main content

Abstract

Networks are assumed to enhance tourism small firms' performance and competitiveness. Research indicates that there are different sources of values that could derive from these networks such as cost and time efficiency, quality improvement, flexibility and innovation. However, in most cases, these values are associated to a general framework of what Information Communication Technologies (ICT) and a network model are supposed to offer for small and medium enterprises (SME) and to its participating actors. Little, isolated empirical research has been conducted regarding the real value participating firms could appropriate and create. This paper reports on findings of an empirical research aimed to measure and investigate the value that single tourism enterprises could create and/or appropriate by participating in network tourism systems. The perceptions of small medium tourism enterprises (SMTE) regarding the value sources that could derive from their participation in network systems are also reported.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Amit, R., Zott, C. (2001). Value Creation in eBusiness. Strategic Management Journal, 22(6): 493–520.

    Article  Google Scholar 

  • Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management 17(1): 99–120.

    Article  Google Scholar 

  • Buhalis, D. (2002). eTourism: Information Technology for Strategic Tourism Management. Pearson (Financial Times/Prentice Hall), London.

    Google Scholar 

  • Dillman, D. A. (2000). Mail and Internet Surveys: The Tailored Design Method, 2nd Edition, John Wiley & Sons, New York, NY.

    Google Scholar 

  • Dargan, L. & Prosser, G. (2001). Towards an E-Business Strategy for SMEs in the Irish Tourism Industry. 31st European Small Business Seminar Dublin (September).

    Google Scholar 

  • Grant, R.M. (1991). The Resource Based Theory of Competitive Advantage: Implications for Strategy Formulation. California Management Review, 33(3): 114–135.

    Google Scholar 

  • Gretzel, U. & D.R. Fesenmaier (2001). Defining internet readiness for the tourism industry: Concepts and case study in Werthner, H. & Bichler, M. (Eds.), Lectures in e-Commerce. Wien: Springer Verlag.

    Google Scholar 

  • Hair, J.F., Anderson, R.E., Tatham, R.L., and Black, W.C. (1998) Multivariate Data Analysis, 5th Edition, Prentice Hall College Division.

    Google Scholar 

  • Louvieris, P., Jung, T.H., Pandazis, Y.N. (2001). Investigating the web presence of London hotels. Information communication technologies in Tourism. SpringerVerlag.

    Google Scholar 

  • Meyer-Stamer, J. (1998). Group-Centered Approaches to the Diffusion of Eco-Efficient Production Practices: Successful Experiences from Brazil. Bonn: GTZ-Pilot Programme for the Promotion of Environmental Management.

    Google Scholar 

  • Nadvi, K. and Schmitz, H., (1994). Industrial clusters in less developed countries: a review of experiences and research agenda', Discussion Paper 339, Brighton: Institute of Development.

    Google Scholar 

  • Nunnally, J.C. (1978). Psychometric Theory. 2nd Edition, McGraw Hill, NY.

    Google Scholar 

  • Sigala, M., Airey, P. Jones, Lockwood, A., (2001). Investigating the effect of multimedia technologies on the employment patterns in small and medium tourism and hospitality enterprises in the UK, Information communication technologies in Tourism. SpringerVerlag.

    Google Scholar 

  • Straub, D.W. (1989). Validating Instruments in MIS Research, MIS Quarterly, 13(2): 147–166.

    Article  MathSciNet  Google Scholar 

  • Werthner, H. and Klein, S., (1999). Information Technology and Tourism — A challenging relationship. Springer. New York.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Wien

About this paper

Cite this paper

Ndou, V., Passiante, G. (2005). Value Creation in Tourism Network Systems. In: Frew, A.J. (eds) Information and Communication Technologies in Tourism 2005. Springer, Vienna. https://doi.org/10.1007/3-211-27283-6_40

Download citation

  • DOI: https://doi.org/10.1007/3-211-27283-6_40

  • Publisher Name: Springer, Vienna

  • Print ISBN: 978-3-211-24148-6

  • Online ISBN: 978-3-211-27283-1

Publish with us

Policies and ethics