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Information and Communication Technologies in Tourism 2006 pp 147–157Cite as

The Mutual Designing of Travel Websites: Perceptions of the Visually Impaired

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Abstract

This paper investigates the travel Web usage perception of the visually impaired (VI). Websites designed for sighted online users may not be suitable for VI users. In order to determine VI perceptions of travel Websites, interviews were conducted with members of the National Federation of the Blind, Indiana Chapter using the modified Nominal Group Technique(NGT) method. From the analysis of the interview data using the ground theory technique, ten themes emerged. This study discusses these findings. Recommendations are provided on how to make travel Websites more accessible to the VI.

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Author information

Authors and Affiliations

  1. Department of Communication, Purdue University, USA

    Jee-Hee Han

  2. Department of Hospitality and Tourism Management, Purdue University, USA

    Juline Mills

Authors
  1. Jee-Hee Han
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  2. Juline Mills
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Editor information

Editors and Affiliations

  1. Fakultät für Wirtschaftswissenschaften und Informatik, Alpen-Adria-Universität Klagenfurt, Klagenfurt, Austria

    Martin Hitz

  2. School of Business, University of the Aegean, Chios, Greece

    Marianna Sigala

  3. School of Business, University of Western Australia, Crawley, Western Australia, Australia

    Jamie Murphy

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© 2006 Springer-Verlag Wien

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Han, JH., Mills, J. (2006). The Mutual Designing of Travel Websites: Perceptions of the Visually Impaired. In: Hitz, M., Sigala, M., Murphy, J. (eds) Information and Communication Technologies in Tourism 2006. Springer, Vienna. https://doi.org/10.1007/3-211-32710-X_22

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  • DOI: https://doi.org/10.1007/3-211-32710-X_22

  • Publisher Name: Springer, Vienna

  • Print ISBN: 978-3-211-30987-2

  • Online ISBN: 978-3-211-32710-4

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