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Enabling Technologies for Communities at Web Shops

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Book cover Distributed Communities on the Web (DCW 2002)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2468))

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Abstract

This paper identifies needs for communities at web shops. Different types of communities are classified and rated according to their value for e-commerce sites. Three virtual stores and one external instant messaging and presence tool are observed regarding their community support. All these solutions have deficits in means for establishing the community (partner finding) and starting direct synchronous interaction. The GAMA-Mall system, which is presented in the second part, aims to fill this gap. It is a prototype that enhances partner finding and collaboration in a virtual bookstore like Amazon.com.

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Author information

Authors and Affiliations

  1. Computer Science VI - Distributed Systems, FernUniversitaet Hagen, Universitaetsstr. 1, D-58084, Hagen, Germany

    Till Schümmer

Authors
  1. Till Schümmer
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Editor information

Editors and Affiliations

  1. School of Computer Science and Engineering, University of New South Wales, Sydney, NSW, 2052, Australia

    John Plaice

  2. Department of Computer Science and Operations Research, University of Montreal, C.P. 6128 succ. Centre-Ville, Montreal, Quebec, H3C 3J7, Canada

    Peter G. Kropf

  3. Distributed Systems Laboratory, University of Ulm, James Frank Ring 0-27, 89069, Ulm, Germany

    Peter Schulthess

  4. Faculty of Computer Science, Dalhousie University, 6050 University Avenue, Halifax, Nova Scotia, B3H 1W5, Canada

    Jacob Slonim

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© 2002 Springer-Verlag Berlin Heidelberg

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Schümmer, T. (2002). Enabling Technologies for Communities at Web Shops. In: Plaice, J., Kropf, P.G., Schulthess, P., Slonim, J. (eds) Distributed Communities on the Web. DCW 2002. Lecture Notes in Computer Science, vol 2468. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-36261-4_23

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  • DOI: https://doi.org/10.1007/3-540-36261-4_23

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-00301-4

  • Online ISBN: 978-3-540-36261-6

  • eBook Packages: Springer Book Archive

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