Abstract
In this paper, we elaborate on the idea that the processes of managing individual and organizational knowledge are situated in the context of work and emerge from the workplace practices. We address the relationship between Business Process-orientation and work practices as they represent the formal and the situated perspectives on work respectively. We examine the mediating role of information and communication technologies in the creation of collective knowledge within communities of practice from a Business Processoriented viewpoint. The paper proposes a series of design implications and presents a prototype solution for a knowledge management system.
M.O.D.E.L (Multimedia for Open and Dynamic Executives Learning) is funded by European Commission’s INFORMATION SOCIETIES TECHNOLOGY (IST) programme. Partners: Lambrakis Research Foundation, University of Cologne, Research Center of Athens University of Economics and Business, Oracle Italia srl University of Brighton, Scienter (societa consortile a responsabilita limitata), Intrasoft International, University of Erlangen- Nurnberg-FIM
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Papargyris, A., Poulymenakou, A., Samiotis, K. (2002). Knowledge Processes Embedded in Task Structures: Implications for the Design of a Technical and Organisational Solution. In: Karagiannis, D., Reimer, U. (eds) Practical Aspects of Knowledge Management. PAKM 2002. Lecture Notes in Computer Science(), vol 2569. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-36277-0_38
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DOI: https://doi.org/10.1007/3-540-36277-0_38
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