Abstract
The first purpose of this paper is to provide an overview of the most commonly-used awareness mechanisms, namely, What You See Is What I See, telepointers, multi-user scrollbars, radar views and distortion-oriented views. These mechanisms were derived from researchers’ intuition, without prior experimental investigation of what awareness information end-users really need. This research utilised a completely user-centered approach to determine relevant awareness mechanisms. The novelty of this approach is in the use of usability experiments to identify awareness mechanisms. In addition to the illustration of several innovative mechanisms, this research has also successfully differentiated the importance of different awareness information in maintaining group awareness. The significance of different awareness information has been thoroughly compared. These results help designers to know which information must be provided to all team members.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Baecker, R. M., Nastos, D., Posner, I. R., Mawby, K. L.: The User-centred Iterative Design of Collaborative Writing Software, Proc of CHI’93, Amsterdam (1993) 399–405.
Beaudouin-Lafon, M., Karsenty, A.: Transparency and Awareness in a Real-Time Groupware System, Proc of UIST’92, CA (1992) 171–180.
Benford, S., Bowers, J., Greenhalgh, C., Snowdon, D.: User Embodiment in Collaborative Virtual Environments, Proc of CHI’95, USA, (1995) 242–249.
Bly, S. A., Harrisor, S. R., Irwin, S.: Media Spaces: Bringing People Together in a Video, Audio, and Computing Environment, Communications of ACM, vol. 36 (1993) 28–47.
Dourish, P., Bellotti, V.: Awareness and Coordination in Shared Workspaces, Proc of CSCW’92, Toronto, Canada (1992) 107–114.
Ellis, C. A., Gibbs, S. J., Rein, G.: Groupware: Some Issues and Experiences, Communications of the ACM, vol. 34 (1991) 39–58.
Greenberg, S., Gutwin, C., Cockburn, A.: Awareness through Fisheye Views in relaxed-WYSIWIS Groupware, Proc of Graphics Interface 1996, Toronto, Canada (1996) 28–38.
Greenberg, S., Gutwin, C., Cockburn, A.: Using Distortion-oriented Displays to Support Workspace Awareness, Proc of the HCI’96, Imperial College, London (1996) 229–314.
Greenberg, S., Gutwin, C., Roseman, M.: Semantic Telepointers for Groupware, Proc of OzCHI’96, Australia (1996) 54–61.
Grudin, J.: Groupware and Social Dynamics: Eight Challenges for Developers, Communications of the ACM, vol. 37 (1994) 92–105.
Gutwin, C.: Improving Focus Targeting in Interactive Fisheye Views, Proc of CHI’02, Minneapolis, Minnesota, USA (2002) 267–274.
Gutwin, C., Greenberg, S.: The Effects of Workspace Awareness Support on the Usability of Real-time Distributed Groupware, ACM Transactions on Computer-Human Interaction, vol. 6 (1999) 243–281.
Gutwin, C., Greenberg, S.: A Descriptive Framework of Workspace Awareness for Real-Time Groupware, Computer Supported Cooperative Work, The Journal of Collaborative Computing, vol. 11 (2002).
Gutwin, C., Roseman, M., Greenberg, S.: A Usability Study of Awareness Widgets in a Shared Workspace Groupware System, Proc of CSCW’96, Massachusetts (1996) 258–267.
Hayne, S., Pendergast, M., Greenberg, S.: Implementing Gesturing with Cursors in Group Support Systems, Journal of Management Information Systems, vol. 10 (1994) 42–61.
Salvador, T., Scholtz, J., Larson, J.: The Denver Model for Groupware Design, ACM SIGCHI Bulletin, vol. 28 (1996) 52–58.
Stefik, M., Bobrow, D. G., Foster, G., Lanning, S., Tatar, D.: WYSIWIS Revised: Early Experiences with Multiuser Interfaces, ACM Transactions on Office Information Systems, vol. 5 (1987) 147–167.
Suthers, D. D.: Architectures for Computer Supported Collaborative Learning, IEEE International Conference on Advanced Learning Technologies (ICALT’01), Madison, Wisconsin (2001) 25–28.
Tran, M. H.: A Group Awareness Framework for Real-time Cooperative Editing based on Experimental Study using REDUCE, Research Report of Master of Information Technology, School of Information Technology, Swinburne University of Technology, Australia (2002).
Tran, M. H., Raikundalia, G. K., Yang, Y.: Usability Experiments for Determining Document-Related Awareness in Real-time Cooperative Editing, Proc of the Sixth Australasian Document Computing Symposium ADCS’01, Coffs Harbour (2001) 95–98.
Tran, M. H., Raikundalia, G. K., Yang, Y.: Split Window View and Modification Director: Innovative Awareness Mechanisms in Real-time Collaborative Writing, Proc of the Conference on Human Factors HF’2002 (CD ISBN: 0-85590-789-5), Melbourne, Australia (2002).
Weir, P., Cockburn, A.: Distortion-oriented Workspace Awareness in DOME, British Computer Society Conference on Human-Computer Interaction, Sheffield Hallam University, Sheffield (1998) 239–252.
Yang, Y., Sun, C., Zhang, Y., Jia, X.: Real-time Cooperative Editing on the Internet, IEEE Internet Computing, vol. 4 (2000) 18–25.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Tran, M.H., Raikundalia, G.K., Yang, Y. (2003). Methodologies and Mechanism Design in Group Awareness Support for Internet-Based Real-Time Distributed Collaboration. In: Zhou, X., Orlowska, M.E., Zhang, Y. (eds) Web Technologies and Applications. APWeb 2003. Lecture Notes in Computer Science, vol 2642. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-36901-5_37
Download citation
DOI: https://doi.org/10.1007/3-540-36901-5_37
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-02354-8
Online ISBN: 978-3-540-36901-1
eBook Packages: Springer Book Archive