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Delegation of Responsibility in an Agent-Based Process Management System

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Design and Applications of Intelligent Agents (PRIMA 2000)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 1881))

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Abstract

A multi-agent system manages high-level business processes. The conceptual agent architecture is a three-layer BDI, hybrid architecture. During processing the responsibility for a sub-process may be delegated. The delegation problem is the problem of choosing an individual to delegate responsibility to so as to achieve some corporate goal. An approach to the delegation problem uses an estimate of the probability that each individual is the best choice. This estimate is based on the values of observed parameters. These values are based on historic information, and are accepted as long as they are statistically stable. If variations in these observed values lie outside specified limits then the system attempts to deduce why this is so. If a reason for an unexpected value is quantifiable then that reason is used to revise subsequent values while that reason remains significant. The architecture has been trialed on a process management application in a university administrative context.

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Author information

Authors and Affiliations

  1. School of Computing Sciences, University of Technology, Sydney, PO Box 123, NSW 2007, Australia

    John Debenham

Authors
  1. John Debenham
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Editor information

Editors and Affiliations

  1. School of Computing and Mathematics, Deakin University, Geelong, Victoria, 3217, Australia

    Chengqi Zhang

  2. Department of Computer Science, National Tsing Hua University, Hsin-Chu City, 30043, Taiwan

    Von-Wun Soo

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© 2000 Springer-Verlag Berlin Heidelberg

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Debenham, J. (2000). Delegation of Responsibility in an Agent-Based Process Management System. In: Zhang, C., Soo, VW. (eds) Design and Applications of Intelligent Agents. PRIMA 2000. Lecture Notes in Computer Science(), vol 1881. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44594-3_13

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  • DOI: https://doi.org/10.1007/3-540-44594-3_13

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-67911-0

  • Online ISBN: 978-3-540-44594-4

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