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International Workshop on Software Measurement

IWSM 2000: New Approaches in Software Measurement pp 205–219Cite as

QF2D: A Different Way to Measure Software Quality

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Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2006))

Abstract

Quality Function Deployment (QFD) technique has been developed in the context of Total Quality Management, and it has been experimented in the software engineering domain. This paper illustrated how key constructs from QFD contributed to an development of a second version of a Quality Factor (QF) for a qualitative software evaluation, considering three distinctive but connected areas of interest, each of them representing dimension of performance: • economic dimension, the perspective is the managers’ viewpoint; • social dimension, the perspective is the users’ viewpoint; • technical dimension, the perspective is the developers’ viewpoint. This new version of the original QF technique, referred to as QF2D (Quality Factor through QFD), has the following features: it can be used for both a priori and a posteriori evaluations of the software product; it makes usage of the set of quality sub-characteristics proposed in the new upcoming ISO/IEC 9126:2000 standard it has a variable number of elements taken into account the three viewpoints for the evaluation; it offers the visual clarity from QFD for external and internal benchmarking. An implementation of this new version of this technique in quality models is also discussed.

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Author information

Authors and Affiliations

  1. Software Engineering Management Research Laboratory, Université du Québec à Montréal, C.P. 8888, Succ. Centre-Ville, Montréal, Québec, Canada

    Luigi Buglione & Alain Abran

Authors
  1. Luigi Buglione
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  2. Alain Abran
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Editor information

Editors and Affiliations

  1. Institut für Verteilte Systeme, Universität Magdeburg, Universitätsplatz 2, 39106, Magdeburg, Germany

    Reiner Dumke

  2. Université du Québec à Montréal, C.P. 8888, Succ. Centre-Ville, Québec, Montréal, Canada

    Alain Abran

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© 2001 Springer-Verlag Berlin Heidelberg

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Buglione, L., Abran, A. (2001). QF2D: A Different Way to Measure Software Quality. In: Dumke, R., Abran, A. (eds) New Approaches in Software Measurement. IWSM 2000. Lecture Notes in Computer Science, vol 2006. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44704-0_17

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  • DOI: https://doi.org/10.1007/3-540-44704-0_17

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-41727-9

  • Online ISBN: 978-3-540-44704-7

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