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Assessment of Maintenance Maturity in IT Departments of Public Entities: Two Case Studies

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Book cover Product Focused Software Process Improvement (PROFES 2001)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2188))

Abstract

This paper presents the results of two capability maturity assessments done in two IT Departments belonging to public entities. We investigated their maturity in the Software Maintenance Process. The results obtained and the special characteristics of these organizations (produce, maintain and use its own software) invite us to do several reflections on the adequacy of maturity models to this kind of organizations.

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References

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Author information

Authors and Affiliations

  1. Grupo Alarcos Departamento de Informática Escuela Superior de Informática, Universidad de Castilla-La Mancha, Ronda de Calatrava, 7, E13071, Ciudad Real, Spain

    Macario Polo, Mario Piattini, Francisco Ruiz & Mar Jiménez

Authors
  1. Macario Polo
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  2. Mario Piattini
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  3. Francisco Ruiz
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  4. Mar Jiménez
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Editor information

Editors and Affiliations

  1. Fraunhofer IESE, Sauerwiesen 6, 67661, Kaiserslautern, Germany

    Frank Bomarius

  2. VTT Electronics, P.O. Box 1100, 90571, Oulu, Finland

    Seija Komi-Sirviö

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© 2001 Springer-Verlag Berlin Heidelberg

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Polo, M., Piattini, M., Ruiz, F., Jiménez, M. (2001). Assessment of Maintenance Maturity in IT Departments of Public Entities: Two Case Studies. In: Bomarius, F., Komi-Sirviö, S. (eds) Product Focused Software Process Improvement. PROFES 2001. Lecture Notes in Computer Science, vol 2188. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44813-6_11

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  • DOI: https://doi.org/10.1007/3-540-44813-6_11

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-42571-7

  • Online ISBN: 978-3-540-44813-6

  • eBook Packages: Springer Book Archive

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