Net Models Supporting Human and Humane Behaviors

Abstract

Numerous computer systems are guilty of decreasing the interaction and informal communication within groups. For example, some severe and well acknowledged problems of Workflow Management Systems stem from their rigorous and formal nature. Implementations of workflow tend to be coersive, isolationistic, and inflexible; whereas the natural interaction of people frequently incorporates flexibility, opportunistic behaviors, social awareness, and compromise. To combate this problem, there has been some fledgling work on workware (socially and organizationally aware groupware systems).In this talk we will summarize the state of this work, and propose a theoretical model that can help lay the foundations for further progress in this domain.