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Tele-Help and Remote Service Provision Using RESORT Prototype System

  • Conference paper
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Computers Helping People with Special Needs (ICCHP 2002)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2398))

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Abstract

The DE-4208 RESORT tele help prototype provides remote support for disabled users of PC based Rehabilitation Technology (RT) and their care persons in order to reduce existing barriers in daily usage and service of RT. The current RESORT prototype and its interface specification support also synchronisation of single switch users over narrow bandwidth network channels. The IP based RESORT system with its scaleable user interface is described explaining also the remote service API which allows to make already available RT software products ready to benefit from RESORT’s tele help functionality. Experiences from real life tests and an outlook to current and future activities are given.

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Author information

Authors and Affiliations

  1. fortec — Research Group on Rehabilitation Technology, Favoritenstrasse 11/366-1B, A-1040, Vienna, Austria

    Paul Panek, Christian Beck, Gottfried Seisenbacher & Wolfgang L. Zagler

  2. Integr@Point, Lebenshilfe NÖ / ARC Seibersdorf research GmbH, Viktor-Kaplan-Strasse 2, A-2700, Wiener Neustadt, Austria

    Andreas Hochgatterer & Barbara Prazak

  3. Förderzentrum Elisabethinum Axams, Mailsweg 2, A-6094, Axams, Austria

    Stefan Mina

  4. iRv — Institute for Rehabilitation Research, Zandbergsweg 111, NL-6432 CC, Hoensbroek, The Netherlands

    Mathijs Soede

Authors
  1. Paul Panek
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  2. Christian Beck
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  3. Andreas Hochgatterer
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  4. Stefan Mina
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  5. Barbara Prazak
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  6. Gottfried Seisenbacher
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  7. Mathijs Soede
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  8. Wolfgang L. Zagler
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Editor information

Editors and Affiliations

  1. SZS — Study Centre for Blind and Partially Sighted Students, Technical University of Karlsruhe, Engesserstr. 4, 76128, Karlsruhe, Germany

    Klaus Miesenberger

  2. i3s3 — integrated studying, University of Linz, Altenbergerstr. 69, 4040, Linz, Austria

    Joachim Klaus

  3. i3s3 — integrated studying, Vienna University of Technology, Favoritenstr. 11/366-1B, 1040, Wien, Austria

    Wolfgang Zagler

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© 2002 Springer-Verlag Berlin Heidelberg

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Panek, P. et al. (2002). Tele-Help and Remote Service Provision Using RESORT Prototype System. In: Miesenberger, K., Klaus, J., Zagler, W. (eds) Computers Helping People with Special Needs. ICCHP 2002. Lecture Notes in Computer Science, vol 2398. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45491-8_122

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  • DOI: https://doi.org/10.1007/3-540-45491-8_122

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-43904-2

  • Online ISBN: 978-3-540-45491-5

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