Abstract
Business processes play an important role in E-commerce Web applications as they form an important part of the B2C domain and dominate the B2B domain. However, E-commerce application modeling and design techniques have eluded the special characteristics of business processes by treating them just as a special case of navigation. As a consequence, the resulting E-commerce applications have design and usability problems as well as erroneous results from business process execution. We propose a solution to E-commerce Web application design where business processes are considered first class citizens. In this paper we first demonstrate why modeling business processes is important. After a brief introduction, we extend the Object-Oriented Hypermedia Design Method (OOHDM) with business processes. We show that our approach to E-commerce Web application design involving both hypermedia navigation and business processes is easy and clear and does not cause the listed problems.
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© 2002 Springer-Verlag Berlin Heidelberg
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Schmid, H.A., Rossi, G. (2002). Designing Business Processes in E-commerce Applications. In: Bauknecht, K., Tjoa, A.M., Quirchmayr, G. (eds) E-Commerce and Web Technologies. EC-Web 2002. Lecture Notes in Computer Science, vol 2455. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45705-4_37
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DOI: https://doi.org/10.1007/3-540-45705-4_37
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