Abstract
This paper discusses the role of PDA in the meeting environment. Three fundamental design issues are raised: PDA as mobile devices, CSCW devices and coordination devices. The research work described in this paper is focused on the coordination facet. The paper proposes three levels of detail to characterize meetings as coordination mechanisms and ascertain the role of PDA in that process. The first level identifies meeting agents and roles, as well as the tangible things necessary to support those roles. The second level describes how the tangible things are organized in meetings, highlighting repetitive patterns in meeting processes. Finally, the third level draws the functional requirements of the PDA support to the tangible things. The paper applies the proposed approach to a specific meeting environment, staff briefings, and uses a small consulting company as test bed. The PDA functionality was specified from analyzing how the test bed organization conducted staff briefings. A prototype was then developed. The test bed organization also produced feedback information on the prototype use. The obtained results indicate a general satisfaction with the functionality and increased enthusiasm with PDA usage in the meeting environment.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Greenberg S, Boyle M, Laberge J (1999) PDAs and Shared Public Displays: Making Personal Information Public, and Public Information Personal. Personal Technologies, March.
Dix A, Rodden T, Davies N, Trevor J, Friday A, Palfreyman K (2000) Exploiting Space and Location as a Design Framework for Interactive Mobile Systems. ACM Transactions on CHI 7 (3), September.
Kristoffersen S, Ljungberg F (1998) Your mobile computer is a stationary computer. CSCW’98 Handheld CSCW Workshop. Seattle, November.
Kristoffersen S, Ljungberg F (1999) Mobile Informatics. In: Planet Internet. Studentlitterature, lund.
Urray J (2000) Sociology beyond societies: Mobilities for the twenty-first century. Routledge, London.
Luff P, Heath C (1998) Mobility in Collaboration. Proceedings of ACM CSCW’98 Conference on Computer-Supported Cooperative Work. Seattle, Washington.
Van de Ven A, Delbecq A (1976) Determinants of Coordination Modes Within Organizations. American Sociological Review (41):322–338.
Lewis B (1997) Personal digital assistants could sneak into the office and become the next PCs. InfoWorld 19 (49), December:138.
Myers B (2001) Using handhelds and PCs together. Communications of the ACM 44 (11), November:34–41.
Myers B (2000) The Pebbles Project: Using PCs and Hand-held Computers Together; Demonstration Extended Abstract. Adjunct Proceedings CHI’2000: Human Factors in Computing Systems. ACM Press, The Hague, The Netherlands, pp 14–15.
Myers B, Miller R, Bostwick B, Evankovich C (2000) Extending the Windows Desktop Interface With Connected Handheld Computers. 4th USENIX Windows Systems Symposium. Seattle, pp 79–88.
Myers B, Lie K, Yang B (2000) Two-Handed Input Using a PDA and a Mouse. Proceedings CHI’2000: Human Factors in Computing Systems. ACM Press, The Hague, The Netherlands, pp 41–48.
Davis R, Landay J, Chen V, et al (1999) NotePals: Lightweight note sharing by the group, for the group. Proceedings of the CHI 99 Conference on Human Factors in Computing Systems. ACM Press, Pittsburg, pp 338–345.
Wiberg M (2001) RoamWare: An integrated architecture for seamless interaction in between mobile meetings. Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work. ACM Press, Boulder, Colorado, pp 288–297.
Fagrell H, Forsberg K, Sanneblad J (2000) FieldWise: A Mobile Knowledge Management Architecture ACM Press (ed.). Proceeding of the ACM 2000 Conference on Computer supported cooperative work. Philadelphia, pp 211–220.
Romano N, Nunamaker J (2001) Meeting analysis: Findings from research and practice. Proceeding of the 34th Hawaii International Conference on Systems Science-HICSS 2001. Hawaii.
Malone T, Crowston K (1994) The Interdisciplinary Study of Coordination. ACM Computing Surveys 26 (1), March:87–119.
Malone T, Crowston K, Lee J, et al (1997) Tools for inventing organizations: Toward a handbook of organizational processes. Center for Coordination Science, Massachusetts Institute of Technology.
Malone T, Crowston K, Lee J, Pentland B (1993) Tools for inventing organizations: Toward a handbook of organizational processes. Proceedings of the 2nd IEEE Workshop on Enabling Technologies Infrastructure for Collaborative Enterprises. Morgantown, WV.
The 3M Meeting Management Team (1994) Mastering Meetings. McGraw-Hill, Inc., New York.
Carlsen S, Gjersvik R (1997) Organizational metaphors as lenses for analyzing workflow technology. In: Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge. ACM Press, Phoenix, Arizona, pp 261–270.
Ancona M, Dodero G, Minuto F, Guida M, Gianuzzi V (2000) Mobile computing in a hospital. Proceedings of the 2000 ACM symposium on Applied computing 2000. ACM Press, Como, Italy.
Davis R, Lin J, Brotherton J, Landay J, Price M, Schilit B (1998) A framework for sharing handwritten notes. ACM Press, San Francisco, California.
Costa C, Antunes P, Dias J (2001) A model for organizational integration of meeting outcomes. In: Maung K. Sein, Bjørn-Erik Munkvold, Tore U. Ørvik, et al (eds.) Contemporary Trends in Systems Development. Kluwer Plenum. Papers from the Ninth International Conference on Information Systems Development, ISD 2000. ISBN: 0-306-46608-2.
Antunes P, Costa C, Dias J (2001) Applying genre analysis to EMS design: The example of a small accounting firm. Seventh International Workshop on Groupware, CRIWG 2001. IEEE CS Press, Darmstadt, Germany, pp 74–81. ISBN: 0-7695-1351-4.
Costa C, Antunes P (2001) Meetings as genre systems: Some consequences for EMS design. In: F Ackermann, G Vreede (eds.) Proceedings of Group Decision & Negotiation 2001. Faculty of Technology, Policy and Management, Delft University of Technology, La Rochelle, France, pp 261–263. ISBN: 90-5638-078-8.
Orlikowski W, Yates J (1994) Genre repertoire: The structuring of communicative practice in organizations. Administrative Science Quarterly 39:547–574.
Orlikowski W, Yates J (1998) Genre systems: Structuring interaction through communicative norms, CCS WP 205. Sloan MIT WP 4030.
Costa C, Antunes P, Dias J (2002) Integrating two organisational systems through communication genres. Fifth International Conference on Coordination Models and Languages (Coordination 2002). Lecture Notes in Computer Science, Springer-Verlag, York, UK.
Costa C, Antunes P, Dias J (2000) Supporting the meeting report process. Proceedings of the 23rd Information Systems Research Seminar in Scandinavia, IRIS 23. Laboratorium for Interaction Technology, University of Trollahattan Uddevalla, Uddevalla, Sweden, pp 1141–1150. ISSN: 0359-9470.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2002 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Antunes, P., Costa, C.J. (2002). Handheld CSCW in the Meeting Environment. In: Haake, J.M., Pino, J.A. (eds) Groupware: Design, Implementation, and Use. CRIWG 2002. Lecture Notes in Computer Science, vol 2440. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46124-8_5
Download citation
DOI: https://doi.org/10.1007/3-540-46124-8_5
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-44112-0
Online ISBN: 978-3-540-46124-1
eBook Packages: Springer Book Archive