Abstract
A survey was conducted on behalf of e-Forum among 150 high ranking officials involved in e-government development in all 15 European Union countries. The results provide a unique pan-European examination of perceptions of officials driving the process of shifting towards what is generally referred to as ‘e-government’. Issues covered in the survey include authentication techniques, financing e-government investments, benefits and fears among citizens, businesses, administrations and government, barriers and facilitators, priorities within the adminstrations.
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© 2002 Springer-Verlag Berlin Heidelberg
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Heinderyckx, F. (2002). Assessing e-Government Implementation Processes: A Pan-European Survey of Administrations Officials. In: Traunmüller, R., Lenk, K. (eds) Electronic Government. Lecture Notes in Computer Science, vol 2456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46138-8_17
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DOI: https://doi.org/10.1007/3-540-46138-8_17
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Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-44121-2
Online ISBN: 978-3-540-46138-8
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