Abstract
We present the general knowledge management model typical for central as well as local government agencies pre-requisite for successful implementation of knowledge management initiatives. We show that knowledge management systems comprising intelligent workflow management features are necessary to provide sufficient level of support for administrative knowledge processes. We conclude with a brief presentation of the ICONS project aiming at providing a KMS platform for e-government.
This work has been supported by the project ICONS IST-2001-0324226
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© 2002 Springer-Verlag Berlin Heidelberg
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Staniszkis, W. (2002). Supporting Administrative Knowledge Processes. In: Traunmüller, R., Lenk, K. (eds) Electronic Government. Lecture Notes in Computer Science, vol 2456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46138-8_76
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DOI: https://doi.org/10.1007/3-540-46138-8_76
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Publisher Name: Springer, Berlin, Heidelberg
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