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International Symposium on Handheld and Ubiquitous Computing

HUC 1999: Handheld and Ubiquitous Computing pp 365–367Cite as

VoIP in Context-Aware Communication Spaces

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Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 1707))

Abstract

Wireless and positioning technologies in combination with Internet’s demonstrated capability to integrate voice and data, further leveraged by the use of software agents, allows for rapid introduction, at low cost, of a rich communication space where artifacts, people, and non-physical entities are integral parts. Given these benefits, we propose an open architecture for the integration of VoIP exemplified by a prototype of a lightweight contact center for distributed virtual networks of professionals.

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References

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Author information

Authors and Affiliations

  1. Ericsson Radio Systems AB, KI/ERA/T/KA, SE-16480, Stockholm, Sweden

    Theo Kanter & Henrik Gustafsson

Authors
  1. Theo Kanter
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  2. Henrik Gustafsson
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Editor information

Editors and Affiliations

  1. University of Karlsruhe, TecO (Telecooperation Office), Vincenz-Prieβnitz-Str. 1, D-76131, Karlsruhe, Germany

    Hans-W. Gellersen

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© 1999 Springer-Verlag Berlin Heidelberg

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Cite this paper

Kanter, T., Gustafsson, H. (1999). VoIP in Context-Aware Communication Spaces. In: Gellersen, HW. (eds) Handheld and Ubiquitous Computing. HUC 1999. Lecture Notes in Computer Science, vol 1707. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-48157-5_48

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  • DOI: https://doi.org/10.1007/3-540-48157-5_48

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-66550-2

  • Online ISBN: 978-3-540-48157-7

  • eBook Packages: Springer Book Archive

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