Abstract
Groupware is about people communicating with one another. People's communications are inherently multimedia: text, voice, graphics, image, animation, and video. A number of moderately priced multimedia communications systems are on the market providing various combinations of the above modalities. Every combination of media has its own set of characteristics which makes it more or less appropriate for different task types. This paper proposes a framework that maps multimedia communication systems against interpersonal business interactions providing guidance for the selection of the appropriate remote collaboration system solutions.
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© 1996 Springer-Verlag Berlin Heidelberg
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Gershman, A.V., Sato, S.H. (1996). Multimedia communications and groupware. In: Brusilovsky, P., Kommers, P., Streitz, N. (eds) Multimedia, Hypermedia, and Virtual Reality Models, Systems, and Applications. MHVR 1996. Lecture Notes in Computer Science, vol 1077. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-61282-3_18
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DOI: https://doi.org/10.1007/3-540-61282-3_18
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Online ISBN: 978-3-540-68432-9
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