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Acknowledgements
I am indebted to Gudrun Wicander for conversations and her thesis, to Ursula Suter and Ignatz Heinz of Avallain AG and Monique Hunziker of BioVision for reviewing the case study. The analysis, opinions and mistakes are all, however, entirely mine.
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Traxler, J. (2009). IS4DEV: IS Development and Development Issues. In: Wojtkowski, W., Wojtkowski, G., Lang, M., Conboy, K., Barry, C. (eds) Information Systems Development. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-68772-8_25
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