Abstract
Historically, a large portion of the Indian information technology industry relied on the business of offshore development of software for clients in the developed world. The HCI practices in these companies are still maturing though there has been significant awareness in the last 10 years. The education and research in HCI has been around a bit longer, but it has not been widespread until recently. Meanwhile, India has seen tremendous economic growth in the last two decades. A significant portion of this growth is powered by economic liberalisation, the growing middle class, and the increasing penetration of information and communication technologies. As the infrastructure and the business climate improve, India seems to be a market waiting for breakthrough products and services that are customised for its socio-cultural diversity. HCI professionals would play an important role in making these possibilities come true.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Bijapurkar, R.: We Are Like that Only. Penguin Books India, New Delhi (2007)
Census of India: Primary census abstract. http://www.censusindia.gov.in(2001). Accessed 18 Oct 2010
Earthy, J: Usability maturity model: processes version 2.2. http://www.idemployee.id.tue.nl/g.w.m.rauterberg/lecturenotes/Usability-Maturity-Model[2].PDF(1999). Accessed 18 Oct 2010
Goswamy, D.: Design display management of an online tutorial on interactive computer graphics. M. Des thesis, Industrial Design Centre, IIT Bombay, Mumbai (1987)
IIIT Allahabad: Information brochure cum application form. http://mtech.iiita.ac.in/MTech%20Brochure%20Cum%20Application%20Form%202008.pdf(2008). Accessed 18 Oct 2010
International Monetary Fund: Report for selected countries and subjects. http://www.imf.org/external/pubs/ft/weo/2010/01/weodata/weorept.aspx?sy=2007&ey=2010&scsm=1&ssd=1&sort=country&ds=.&br=1&c=534&s=NGDPD,NGDPDPC,PPPGDP,PPPPC,LP&grp=0&a=&pr.x=81&pr.y=8(2010). Accessed 18 Oct 2010
Internet World Stats: Internet usage stats and telecommunications market report. http://www.internetworldstats.com/asia/in.htm(2009). Accessed 18 Oct 2010
Jhunjhunwala, A.: Making the telecom and IT revolution work for us. http://www.tenet.res.in/Publications/Research/papers/index.php(2001). Accessed 18 Oct 2010
Joshi, A.: IIT Bombay, Academic Records. IIT Bombay, Academic Records(2000)
Katre, D.: Visualization of interface metaphor for software: an engineering approach. Ph.D. thesis report, Birla Institute of Technology and Science, Pilani (2005)
NASSCOM: NASSCOM strategic review 2007 – executive summary. http://www.nasscom.in/upload/51054/Executive%20Summary.pdf(2007). Accessed 18 Oct 2010
NASSCOM: NASSCOM strategic review 2009. http://www.nasscom.org/Nasscom/templates/NormalPage.aspx?id=55772(2009). Accessed 18 Oct 2010
Nilekani, N.: Imagining India. Penguin Books India, New Delhi (2008)
Patil, D.: Information design for man-computer interface. M. Des thesis, Industrial Design Centre, IIT Bombay, Mumbai (1989)
Poddar, T., Yi, E.: India’s rising growth potential. http://www.usindiafriendship.net/viewpoints1/Indias_Rising_Growth_Potential.pdf(2007). Accessed 18 Oct 2010
Poovaiah, R.: IIT Bombay, Academic Records (1999)
Prahalad, C.: The Fortune at the Bottom of the Pyramid. Pearson Education, Upper Saddle River (2005)
Schaffer, E., Chavan, A.: Mature software usability operations from India. In: India HCI 2004, Bangalore (2004)
Toyama, K., Kiri, K., Menon, D., Pal, J., Sethi, S., Srinivasan, J.: PC Kiosk trends in Rural India. In: Policy Options and Models for Bridging Digital Divides, Tampere (2005)
TRAI: Growth in telephony continues in April 2005. http://www.trai.gov.in/WriteReadData/trai/upload/PressReleases/83/pr9may05.pdf(2005). Accessed 18 Oct 2010
TRAI: Telecom subscription data as on 30th April 2010. http://www.trai.gov.in/WriteReadData/trai/upload/PressReleases/736/PressReleaseApril2010.pdf(2010). Accessed 18 Oct 2010
UPA Hyderabad: HCI professionals salary survey, India. http://upahyderabad.org/hci_professionals_salary_survey_2006.pdf(2007). Accessed 18 Oct 2010
Yammiyavar, P.: HCI and usability research in Indian educational institutes. In: Katre, D., Orngreen, R., Yammiyavar, P., Clemmensen, T. (eds.) Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts, Springer, New York (2009)
Acknowledgements
The authors thank Pramod Khambete, Dinesh Katre, and Pradeep Yammiyavar for reviewing the drafts of this chapter and for their comments. We thank Gaur Ray for his insights about the progress of ergonomics in India.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag London Limited
About this chapter
Cite this chapter
Joshi, A., Gupta, S. (2011). Usability in India. In: Douglas, I., Liu, Z. (eds) Global Usability. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-0-85729-304-6_9
Download citation
DOI: https://doi.org/10.1007/978-0-85729-304-6_9
Published:
Publisher Name: Springer, London
Print ISBN: 978-0-85729-303-9
Online ISBN: 978-0-85729-304-6
eBook Packages: Computer ScienceComputer Science (R0)