Skip to main content

Multiple Criteria Approaches to Group Decision and Negotiation

  • Chapter
  • First Online:

Part of the book series: International Series in Operations Research & Management Science ((ISOR,volume 142))

Abstract

Collective decision making, the processes of group decision and negotiation, and the differences between them are explained and illustrated. Then the applicability of techniques of multiple criteria decision analysis (MCDA) to problems of group decision and negotiation (GDN) is discussed. A review of systems for Group Decision Support and Negotiation Support then highlights the contributions of MCDA techniques. The roles of decision makers and others in GDN are discussed, and overall progress in GDN is reviewed. Finally, some suggestions for worthwhile future contributions from MCDA are put forward.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   189.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. L. Adrianto, Y. Matsuda, and Y. Sakuma. Assessing local sustainability of fisheries system: A multi-criteria participatory approach with the case of Yoron Island, Kagoshima prefecture, Japan. Marine Policy, 29(1):9–23, 2005.

    Article  Google Scholar 

  2. B.S. Ahn, B.S. Ahn, and S.H. Choi. Erp system selection using a simulation-based ahp approach: A case of Korean homeshopping company. Journal of the Operational Research Society, 69:322–330, 2008.

    Article  Google Scholar 

  3. B.S. Ahn and H. Park. Least-squared ordered weighted averaging operator weights. International Journal of Intelligent Systems, 23:33–49, 2008.

    Article  Google Scholar 

  4. K.J. Arrow. Social Choice and Individual Values. Wiley, New York, 2nd edition, 1963.

    Google Scholar 

  5. C. Banville, M. Landry, J.M. Martel, and C. Boulaire. A stakeholder approach to mcda. Systems Research, 15:15–32, 1993.

    Google Scholar 

  6. Banxia Software Ltd. Decision explorer. Available online at http://www.banxia.com/dexplore/index.html.

  7. V. Belton and J. Pictet. A framework for group decision using a mcda model: Sharing, aggregating or comparing individual information. Revue des Systèmes de Décision, 6(3):283–303, 1997.

    Google Scholar 

  8. M. Beynon. A method of aggregation in DS/AHP for group decision-making with the non-equivalent importance of individuals in the group. Computers and Operations Research, 32:1881–1896, 2005.

    Article  Google Scholar 

  9. M. Beynon. The role of the DS/AHP in identifying inter-group alliances and majority rule within group decision making. Group Decision and Negotiation, 15:21–42, 2006.

    Article  Google Scholar 

  10. D. Bouyssou, T. Marchant, P. Pirlot, M. amd Perny, A. Tsoukias, and Ph. Vincke. Evaluation and Decision Models: A Critical Perspective. Kluwer, Dordrecht, 2000.

    Google Scholar 

  11. R.O. Briggs, G.J. de Vreede, and J.F. Nunamaker Jr. Collaboration engineering with ThinkLets to pursue sustained success with group support systems. Journal of Management Information Systems, 19:31–63, 2003.

    Google Scholar 

  12. T.X. Bui. Co-oP: A Group Decision Support System for Cooperative Multiple Criteria Group Decision Making. Springer-Verlag, Berlin, 1987.

    Google Scholar 

  13. T.X. Bui and M. Jarke. Communications design for Co-oP: A group decision support system. ACM Transactions on Office Information Systems, 4:81–103, 1986.

    Article  Google Scholar 

  14. C. Carlsson, D. Ehrenberg, P. Eklund, M. Fedrizzi, P. Gustafsson, P. Lindholm, G. Merkuryeva, T. Riisanen, and A.G.S. Ventre. Consensus in distributed soft environments. European Journal of Operational Research, 61:165–185, 1992.

    Article  Google Scholar 

  15. Y. Chen, D.M. Kilgour, and K.W. Hipel. A case-based distance procedure to support bilateral negotiations, 2009. under review.

    Google Scholar 

  16. Y. Chen, J.A. Witmer, K.W. Hipel, and D.M. Kilgour. Strategic decision support for brownfield redevelopment. In Proceedings of the 2007 IEEE International Conference on Systems, Man and Cybernetics, Montreal, Quebec, pages 1860–1865. IEEE Press, 2007.

    Google Scholar 

  17. Y. Chen, J.A. Witmer, K.W. Hipel, and D.M. Kilgour. Systems engineering approach to Brownfield redevelopment: Ralgreen community revitalization in Canada. In M. Lambert, T. Daniell, and M. Leonard, editors, Proceedings of Water Down Under 2008, Adelaide, Australia, pages 601–612. Engineers Australia, Mudbury, Australia, 2008.

    Google Scholar 

  18. F. Chiclana, F. Herrera, and E. Herrera-Viedma. Integrating three representation models in fuzzy multipurpose decision making based on fuzzy preference relations. Fuzzy Sets and Systems, 97:33–48, 1998.

    Article  Google Scholar 

  19. A.K. Choudhury, R. Shankar, and M.K. Tiwari. Consensus-based intelligent group decision-making model for the selection of advanced technology. Decision Support Systems, 42: 1776–1799, 2006.

    Article  Google Scholar 

  20. M.T. Chu, J. Shyu, and G.H. Tzeng. Comparison among three analytical methods for knowledge communities group-decision analysis. Expert Systems with Applications: An International Journal, 33:1011–1024, 2007.

    Article  Google Scholar 

  21. J.M. Colomer, editor. Handbook of Electoral System Choice. Palgrave-Macmillan, London New York, 2004.

    Google Scholar 

  22. G. Colson. The OR’s prize winner and the software ARGOS: How a multi-judge and a multi-criteria ranking GDSS helps a jury to attribute a scientific award. Computers and Operations Research, 27:741–755, 2000.

    Article  Google Scholar 

  23. L.F. Cranor. Declared-Strategy Voting: An Instrument for Group Decision-Making. Ph.D. thesis, Washington University, December 1996.

    Google Scholar 

  24. S. Damart, L.C. Dias, and V. Mousseau. Supporting groups in sorting decisions: Methodology and use of a multi-criteria aggregation-disaggregation DSS. Decision Support Systems, 43:1464–1475, 2007.

    Article  Google Scholar 

  25. A. Davey and D.L. Olson. Multiple criteria decision making models in group decision support. Group Decision and Negotiation, 7:55–75, 1998.

    Article  Google Scholar 

  26. G.J. De Vreede and D.R. Vogel. Group support systems for the collaborative design of organizational systems: Introduction to the special issue. Group Decision and Negotiation, 9:93–96, 2000.

    Article  Google Scholar 

  27. A. DeKorvin and M.F. Shipley. A Dempster-Shafer-based approach to compromise decision making with multiattributes applied to product selection. IEEE Transactions on Engineering Management, 40:60–67, 1993.

    Article  Google Scholar 

  28. L.C. Dias and J. Climaco. ELECTRE TRI and group decision aiding: An analytic study on the robustness of the conclusions. Group Decision and Negotiation, 9:355–377, 2000.

    Article  Google Scholar 

  29. R.F. Dyer and E.H. Forman. Group decision support with the analytic hierarchy process. Decision Support Systems, 8:99–124, 1992.

    Article  Google Scholar 

  30. H. Ehtamo and R.P. Hamalainen. Interactive multiple-criteria methods fo reaching Pareto optimal agreements in negoatiations. Group Decision and Negotiation, 10:475–491, 2001.

    Article  Google Scholar 

  31. H. Ehtamo, E. Kettunen, and R.P. Hamalainen. Searching for joint gains in multi-party negotiations. European Journal of Operational Research, 130:54–69, 2001.

    Article  Google Scholar 

  32. H. Ehtamo, M. Verkama, and R.P. Hamalainen. How to select fair improving directions in a negotiation model over continuous issues. IEEE Transactions on Systems, Man and Cybernetics, Part C, 29:26–33, 1999.

    Google Scholar 

  33. B. Espinasse, G. Picolet, and E. Chouraqui. Negotiation support systems: A multicriteria and multi-agent approach. European Journal of Operational Research, 103:389–409, 1997.

    Article  Google Scholar 

  34. L. Fang, K.W. Hipel, and D.M. Kilgour. Interactive Decision Making: The Graph Model for Conflict Resolution. Wiley, New York, 1993.

    Google Scholar 

  35. L. Fang, K.W. Hipel, D.M. Kilgour, and X. Peng. A decision support system for interactive decision making, part 1: Model formulation. IEEE Transactions on Systems, Man andCybernetics, Part C, 33:42–55, 2003.

    Google Scholar 

  36. L. Fang, K.W. Hipel, D.M. Kilgour, and X. Peng. A decision support system for interactive decision making, part 2: Analysis and output interpretation. IEEE Transactions on Systems, Man and Cybernetics, Part C, 33:56–66, 2003.

    Google Scholar 

  37. D.M. Farrell. Electoral Systems: A Comparative Introduction. St. Martin’s Press, New York, 2001.

    Google Scholar 

  38. R. Fisher, W.L. Ury, and B.M. Patton. Getting to Yes: Negotiating Agreement Without Giving In. Penguin, New York, 2nd edition, 1991.

    Google Scholar 

  39. E. Herrera-Viedma, F. Herrera, and F. Chiclana. A consensus model for multiperson decision making with different preference structures. IEEE Transactions on Systems, Man and Cybernetics: Part A, 32:394–402, 2002.

    Google Scholar 

  40. B.F. Hobbs and P. Meierm. Multicriteria methods for resource planning: An experimental comparison. IEEE Transactions on Power Systems, 9:1811–1817, 1994.

    Article  Google Scholar 

  41. B.F. Hobbs and P. Meierm. Energy Decision and the Environment: A Guide to the Use of Multicriteria Methods. Kluwer, Boston, MA, 2000.

    Google Scholar 

  42. A.B. Hollingshead. The rank-order effect in group decision making. Organizational Behavior and Human Decision Processes, 68:181–193, 1996.

    Article  Google Scholar 

  43. C.L. Hwang and M.J. Ling. Group Decision Making Under Multiple Criteria. Springer-Verlag, Berlin, 1987.

    Google Scholar 

  44. P. Iz and P. Korhonen. Introduction. Group Decision and Negotiation, 7:1–2, 1998.

    Article  Google Scholar 

  45. K. Jabeur and J.M. Martel. A collective choice method based on individual preference relational systems (p.r.s.). European Journal of Operational Research, 177:1549–1565, 2007.

    Google Scholar 

  46. M.T. Jelassi and R.A. Beauclair. MEDIATOR: Towards a negotiation support system. European Journal of Operational Research, 31:314–333, 1987.

    Article  Google Scholar 

  47. M.T. Jelassi, G. Kersten, and S. Zionts. An introduction to group decision and negotiation support. In C.A. Bana e Costa, editor, Readings in Multiple Criteria Decision Aid, pages 50–58. Springer-Verlag, Berlin, 1990.

    Google Scholar 

  48. J. Jones and D. Hunter. Consensus methods for medical and health services research. British Medical Journal, 311:376–80, 1995.

    Google Scholar 

  49. R.L. Keeney. Value Focused Thinking: A Path to Creative Decision Making. Harvard University Press, Cambridge, MA, 1992.

    Google Scholar 

  50. G.E. Kersten. E-negotiation systems: Interaction of people and technologies to resolve conflicts. Interneg working papers, John Molson School of Business, Concordia University, 2004. Available online at http://interneg.concordia.ca/interneg/research/papers/2004/08.pdf

  51. D.M. Kilgour and K.W. Hipel. he graph model for conflict resolution: Past, present, and future. Group Decision and Negotiation, 14:441–460, 2005.

    Article  Google Scholar 

  52. D.M. Kilgour, K.W. Hipel, and L. Fang. The graph model for conflicts. Automatica, 23:41–55, 1987.

    Article  Google Scholar 

  53. D.M. Kilgour, K.W. Hipel, L. Fang, and X. Peng. Coalition analysis in group decision support. Group Decision and Negotiation, 10:159–175, 2001.

    Article  Google Scholar 

  54. S.H. Kim, S.H. Choi, and J.K. Kim. An interactive procedure for multiple attribute group decision making with incomplete information: Range-based approach. European Journal of Operational Research, 118:139–152, 1999.

    Article  Google Scholar 

  55. V.S. Lai, B.K. Wong, and W.M. Cheung. Group decision making in a multiple criteria environment: A case using the AHP in software selection. European Journal of Operational Research, 137:134–144, 2002.

    Article  Google Scholar 

  56. M. Landry, C. Banville, and M. Oral. Model legitimisation in operational research. European Journal of Operational Research, 92:443–457, 1996.

    Article  Google Scholar 

  57. A. Lewandowski. SCDAS-decision support system for group decision making: Decision theoretic framework. Decision Support Systems, 5:403–423, 1989.

    Article  Google Scholar 

  58. C. Li, J.A. Giampapa, and K. Sycara. Bilateral negotiation decisions with uncertain dynamic outside options. IEEE Transactions on Systems, Man, and Cybernetics: Part C, 36:31–44, 2006.

    Google Scholar 

  59. B. Llamazares. Choosing OWA operator weights in the field of Social Choice. Information Sciences, 177:4745–4756, 2007.

    Article  Google Scholar 

  60. F.B. Losa and V. Belton. Combining MCDA and conflict analysis: An exploratory application of an integrated approach. Journal of the Operational Research Society, 57:510–525, 2006.

    Article  Google Scholar 

  61. J. Ma, Z.P. Fan, Y.P. Jiang, and J.Y. Mao. An optimization approach to multiperson decision making based on different formats of preference information. IEEE Transactions on Systems, Man, and Cybernetics: Part A, 36:876–889, 2006.

    Google Scholar 

  62. K.R. MacCrimmon. An overview of multiple objective decision making. In J. Cochrane and M. Zeleny, editors, Multiple Criteria Decision Making, pages 18–44. University of South Carolina Press, Columbia, USA, 1973.

    Google Scholar 

  63. T. Marchant. PROMETHEE and GAIA in a multi-decision maker environment. Ricerca Operativa, 26(79):19–43, 1997.

    Google Scholar 

  64. B.D. Marchi, S.O. Funtowicz, S.L. Cascio, and G. Munda. Combining participative and institutional approaches with multicriteria evaluation. an empirical study for water issues in Troina, Sicily. Ecological Economies, 34:267–282, 2000.

    Google Scholar 

  65. N.F. Matsatsinis and A. Samaras. MCDA and preference disaggregation in group decision support systems. European Journal of Operational Research, 130:414–429, 2001.

    Article  Google Scholar 

  66. Meetingworks, Inc. Available online at http://www.meetingworks.com/

  67. J. Mingers and J. Rosenhead. Problem structuring methods in action. European Journal of Operational Research, 152:530–554, 2004.

    Article  Google Scholar 

  68. J. Mustajoki, R.P. Hamalaien, and M. Marttunen. Participatory multicriteria decision analysis with Web-HIPRE: A case of lake regulation policy. Environmental Modelling & Software, 19(6):537–547, 2004.

    Article  Google Scholar 

  69. J. Mustajoki and R.P. Hamalainen. Web-HIPRE: Global decision support by value tree and AHP analysis. INFOR, 38:208–220, 2000.

    Google Scholar 

  70. M.F. Norese. ELECTRE III as a support for participatory decision-making on the localisation of waste-treatment plants. Land Use Policy, 23(1):76–85, 2006.

    Article  Google Scholar 

  71. H. Nurmi and T. Meskanen. Voting paradoxes and MCDM. Group Decision and Negotiation, 9:297–313, 2000.

    Article  Google Scholar 

  72. N. Nurmi. Approaches to collective decision-making with fuzzy preference relations. Fuzzy Sets and Systems, 1:249–259, 1981.

    Article  Google Scholar 

  73. D.L. Olson, G. Fliedner, and K. Currie. Comparison of the Rembrandt System with Analytic Hierarchy Process. European Journal of Operational Research, 82:522–539, 1995.

    Article  Google Scholar 

  74. A.F. Osborn. Applied Imagination: Principles and Procedures of Creative Problem Solving. Charles Scribner’s Sons, New York, 3rd edition, 1963.

    Google Scholar 

  75. H. Raiffa, J. Richardson, and D. Metcalfe. Negotiation Analysis: The Science and Art of Collaborative Decision Making. Harvard University Press, Cambridge, MA, 2nd edition, 2002.

    Google Scholar 

  76. T. Retchless, B. Golden, and E. Wasil. Ranking US army generals of the 20th century: A group decision-making application of the Analytic Hierarchy Process. Interfaces, 37:163–175, 2007.

    Article  Google Scholar 

  77. H. Rey-Valette, S. Damart, and S. Roussel. A multicriteria participation based methodology for selecting sustainable development inidcators: An incentive tool for concerted decision making beyond the diagnosis framework. International Journal of Sustainable Development, 10(1/2):122–138, 2007.

    Article  Google Scholar 

  78. G. Rowe and G. Wright. The Delphi technique as a forecasting tool: Isues and analysis. International Journal of Forecasting, 15:353–375, 1999.

    Article  Google Scholar 

  79. B. Roy. Multicriteria Methodology for Decision Aiding. Kluwer, Dordrecht, 1996.

    Google Scholar 

  80. B. Roy. Decision-aiding today, What should we expect? In T. Gal, Th. Stewart, and Th. Hanne, editors, Multicriteria Decision Making Advances in MCDM Models, Algorithms, Theory, and Applications, pages 1–35. Kluwer, Boston, MA, 1999.

    Google Scholar 

  81. A. Rubinstein. Perfect equilibrium in a bargaining model. Econometrica, 50:97–110, 1982.

    Article  Google Scholar 

  82. T. Saaty. The Analytic Hierarchy Process. McGraw-Hill, New York, 1980.

    Google Scholar 

  83. G. Shafer. A Mathematical Theory of Evidence. Princeton University Press, Princeton, NJ, 1976.

    Google Scholar 

  84. I. Stahl. Bargaining Theory. Economic Research Institute, Stockholm, 1972.

    Google Scholar 

  85. M.P. Strager and R.S. Rosenberger. Incorporating stakeholder preferences for land conservation: Weights and measures in spatial MCA. Ecological Economics, 58(1):79–92, 2006.

    Article  Google Scholar 

  86. J. Surowiecki. The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations. Random House, New York, 2004.

    Google Scholar 

  87. US Environmental Protection Agency (USEPA). Road map to understanding innovative technology options for brownfields investigation and cleanup, 2005. EPA-542-B-05-001.

    Google Scholar 

  88. R. Vetschera. Preference structures and negotiator behavior in electronic negotiations. Decision Support Systems, 44:135–146, 2007.

    Article  Google Scholar 

  89. R.E. Walton and R.B. MacKersie. A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System. MacGraw Hill, New York, 1965.

    Google Scholar 

  90. Y.M. Wang, J.B. Yang, and D.L. Xu. A preference aggregation method through the estimation of utility intervals. Computers and Operations Research, 32:2027–2049, 2005.

    Article  Google Scholar 

  91. T. Wanyama and B. Far. A protocol for multi-agent negotiation in a group-choice decision making process. Journal of Network and Computer Applications, 30:1173–1195, 2007.

    Article  Google Scholar 

  92. Z.S. Xu. Uncertain linguistic aggregation operators based approach to multiple attribute group decision making under uncertain linguistic environment. Information Sciences, 168:171–184, 2004.

    Google Scholar 

  93. Z.S. Xu. Multiple-attribute group decision making with different formats of preference information on attributes. IEEE Transactions on Systems, Man, and Cybernetics, Part B, 37:1500–1511, 2007.

    Google Scholar 

  94. R.R. Yager. On ordered weighted averaging aggregation operators in multicriteria decision making. IEEE Transactions on Systems, Man and Cybernetics, 18:183–190, 1988.

    Google Scholar 

  95. J.B. Yang and M.G. Singh. An evidential reasoning approach for multiple-attribute decision making with uncertainty. IEEE Transactions on Systems, Man, and Cybernetics, pages 1–18, 1994.

    Google Scholar 

  96. I.W. Zartman. Ripe for Resolution: Conflict and Intervention in Africa. Oxford University Press, New York, 1989.

    Google Scholar 

  97. G.Q. Zhang and J. Lu. An integrated group decision-making method dealing with fuzzy preferences for alternatives and individual judgments for selection criteria. Group Decision and Negotiation, 12:501–515, 2003.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to D. Marc Kilgour .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer Science+Business Media, LLC

About this chapter

Cite this chapter

Kilgour, D.M., Chen, Y., Hipel, K.W. (2010). Multiple Criteria Approaches to Group Decision and Negotiation. In: Ehrgott, M., Figueira, J., Greco, S. (eds) Trends in Multiple Criteria Decision Analysis. International Series in Operations Research & Management Science, vol 142. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-5904-1_11

Download citation

Publish with us

Policies and ethics