Abstract
This chapter analyzes the relationship of organizational knowledge and brings forward that organizational knowledge consists of three layers: core knowledge, structural knowledge, and implicit knowledge. According to the principle of knowledge maps, a dynamic management model of organizational knowledge based on knowledge tree is introduced and the definition of the value of knowledge node is given so that the quantitative management on knowledge is realized, which lays a foundation for performance evaluation of knowledge management. We also carefully study the application of knowledge tree in service quality management of hospital organizations and management innovation process and give the example of cooperation in endoscopic surgery to establish a knowledge tree about operational cooperation degree, which states the principle of organizational knowledge management and the knowledge innovation process of continuous management improvement.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bao Zhen-Qiang, and Wang Ning-Sheng. A knowledge tree model for managing organizational knowledge. Science Research Management, 2002, (1).
Chen Yue-Hua. Comment on the current research. Exploration of Psychology, 1999, 2.
Dai Wan-Wen, Zhao Shu-Ming , Jiang Jian-Wu, Steve F. Foster. Study on the dynamic model of organizational learning processes in the context of knowledge management: A complex system perspective. China Soft Science, 2006, (6):1–9.
Mika Kivimaki. Communication as a determinant of organizational innovation. R&D Management, 2000, 30(1):33–42.
OECD web site.http://www.oecd.org.
Rivak Kfir. A framework, process, and tool for managing technology-based assets. R&D Management, 2000, 30(4):297–304.
Sampsa Hyysalo. Learning for learning economy and social learning. Research Policy, 2009.
Shen Chuan-Bin. Study on implicit knowledge visualized. Science and Technology Management Research, 2005, (2): 1–4.
Wang Huiling, Han Zhuzhu. Path Analysis of implicit knowledge visualized in knowledge management, 2009, (1): 1–3.
Yang Zhi-Feng, and Zou Shan-Gang. Knowledge resources, knowledge stocks and knowledge flow: Concepts, characteristics, measures. Science Research Management, 2000, (4).
Yu Yi-Hong. Knowledge management and organizational innovation. Shanghai: Fudan University Press, 2001.
Zhang Weiguo, Wang Shasha, Luo Jun. Discussion on competitive advantage of enterprise activities based on knowledge management. Scientific Management Research, 2007, 2(1):1–4.
Zhi-Ping Fan, and Bo Feng Evaluating knowledge management capability of organizations: a fuzzy linguistic method. Expert Systems with Applications, 2009, 36.
Acknowledgment
Supported by the National Natural Science Foundation of China No. 60874075, and Natural Science Foundation of High Education of Jiangsu Province of China No. 07KJB520139.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer Science+Business Media, LLC
About this paper
Cite this paper
Lu, Y., Bao, ZQ., Zhao, YQ., Wang, Y., Wang, GJ. (2011). A Knowledge Tree Model and Its Application for Continuous Management Improvement. In: Song, W., et al. Information Systems Development. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-7355-9_17
Download citation
DOI: https://doi.org/10.1007/978-1-4419-7355-9_17
Published:
Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4419-7205-7
Online ISBN: 978-1-4419-7355-9
eBook Packages: Computer ScienceComputer Science (R0)