Skip to main content

Exploring Interaction and Participation to Support Information Seeking in a Social Information Space

  • Chapter

Part of the book series: Computer Supported Cooperative Work ((CSCW))

Abstract

The amount of information available in electronic information spaces, such as Usenet or the World Wide Web, exceeds by far what a person could look at in a reasonable amount of time. Having access to this amount of information offers opportunities that were unimaginable a few decades ago. However, the sheer quantity involves the practical problem of finding the most interesting information without spending too much time investigating information that is less interesting (see also Chapter 10).

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Ahlberg, C. and Shneiderman, B. (1994), Visual information seeking: Tight coupling of dynamic query filters with starfield displays, in B. Adelson, S. Dumais and J. Olson, eds, “Proceedings of the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, ACM Press, pp. 313–317.

    Google Scholar 

  • Anderson, J.A. (1995), Introduction to Neural Networks, MIT Press, Cambridge, MA, USA. Australien-Info. URL http://www.australien-info.de.

    MATH  Google Scholar 

  • Barrett, R. and Maglio, P. (1999), “Intermediaries: An approach to manipulating information streams”, IBM Systems Journal 38(4), 629–641.

    Article  Google Scholar 

  • Barrett, R., Maglio, P., and Kellern, D. (1997), How to personalize the web, in S. Pemberton, editor, “Proceedings of the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, ACM Press, pp. 75–82.

    Google Scholar 

  • Belkin, N. (1990), “The cognitive viewpoint in information science”, Journal of Information Science 16, 11–15.

    Article  Google Scholar 

  • Belkin, N. (1993), Interaction with texts: Information retrieval as information seeking behavior, in “Information Retrieval '93: von der Modellierung zur Anwendung”, pp. 55–66.

    Google Scholar 

  • Belkin, N. (1996), Intelligent information retrieval: Whose intelligence?, in “Fifth International Symposium for Information Science”, Universitätsverlag Konstanz, Konstanz, pp. 25–31.

    Google Scholar 

  • Bradner, E. (this volume), Computer mediated communication among teams: What are “teams” and how are they “virtual”, in C. Lueg and D. Fisher, eds, “From Usenet to Co Webs: Interacting with Social Information Spaces”, Computer-Supported Cooperative Work, Springer, London, UK.

    Google Scholar 

  • Brown, J.S. and Duguid, P. (1996), Keeping it simple: Investigating resources in the periphery, in T. Winograd, ed., “Bringing Design to Software”, Addison-Wesley Publishing Company, New York, NY, pp. 129–145.

    Google Scholar 

  • Card, S.K., Mackinlay, J.D. and Shneiderman, B., eds (1999), Readings in Information Visualization: Using Vision to Think, Morgan Kaufmann Publishers, San Francisco, CA, USA.

    Google Scholar 

  • Clancey, W.J. (1997), Situated Cognition. On Human Knowledge and Computer Representations, Learning in Doing: Social, Cognitive, and Computational Perspectives, Cambridge University Press, Cambridge, UK.

    Google Scholar 

  • Dourish, P. (1999), Where the footprints lead: tracking down other roles for social navigation, in A.J. Munro, K. Höök and D. Benyon, eds, “Social Navigation of Information Space”, Springer, London, UK.

    Google Scholar 

  • Dourish, P. and Chalmers, M. (1994), Running out of space: Models of information navigation, in “Proceedings HCI'94”.

    Google Scholar 

  • Ehrlich, K. and Cash, D. (1999), “The invisible world of intermediaries: A cautionary tale”, Computer Supported Cooperative Work 8(1–2), 147–167.

    Article  Google Scholar 

  • Erickson, T., Smith, D.N., Kellogg, W.A., Laff, M., Richards, J.T. and Bradner, E. (1999), Socially translucent systems: Social proxies, persistent conversations and the design of ‘Babble’, in “Proceedings of the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, ACM Press, New York, NY, USA, pp. 72–79.

    Google Scholar 

  • Fischer, G. and Stevens, C. (1991), Information access in complex, poorly structured information spaces, in S.P. Robertson, G.M. Olson and J.S. Olsen, eds, “Reaching Through Technology: CHI 1991 Conference Proceedings”, ACM Press, New York, NY, pp. 63–70.

    Google Scholar 

  • Goldberg, D., Nichols, D., Oki, B.M. and Terry, D. (1992), “Using collaborative filtering to weave an information tapestry”, Communications of the ACM 35(12), 61–69.

    Article  Google Scholar 

  • Goldberg, D., Nichols, D., Oki, B.M. and Terry, D. (1992), “Using collaborative filtering to weave an information tapestry”, Communications of the ACM 35(12), 61–69.

    Google Scholar 

  • Jacob, E. and Shaw, D. (1998), Sociocognitive perspectives on representation, in M.E. Williams, ed., “Annual Review of Information Science and Technology”, Vol. 33, Published for the American Society for Information Science by Information Today, Inc., Medford, NJ, USA, pp. 131–185.

    Google Scholar 

  • Kantor, B. and Lapsley, P. (1986), “Network News Transfer Protocol (NNTP)”. Request for Comments (RFC) 977.

    Google Scholar 

  • Kaptelinin, V. (1996), Computer-mediated activity: Functional organs in social and developmental contexts, in B.A. Nardi, ed., “Context and Consciousness. Activity Theory and Human-Computer Interaction”, MIT Press, Cambridge, MA, USA, pp. 45–68.

    Google Scholar 

  • Knews. URL http://www.matematik.su.se/~kjj/.

  • Korfhage, R.R. (1997), Information Storage and Retrieval, John Wiley & Sons, New York, USA.

    Google Scholar 

  • Lang, K. (1995), Newsweeder: Learning to filter Netnews, in “Proceedings of the Twelth International Conference on Machine Learning”, Morgan Kaufmann.

    Google Scholar 

  • Lave, J. (1991), Situated learning in communities of practice, in L.B. Resnick, J.M. Levine and S.D. Teasley, eds, “Perspectives on Socially Shared Cognition”, American Psychological Association, Washington, DC, pp. 63–82. Third Printing April 1996.

    Chapter  Google Scholar 

  • Lave, J. and Wenger, E. (1991), Situated Learning: Legitimate Peripheral Participation, Cambridge University Press, Cambridge.

    Book  Google Scholar 

  • Lieberman, H. (1997), Autonomous interface agents, in S. Pemberton, editor, “Proceedings of the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, ACM Press, pp. 67–74.

    Google Scholar 

  • Lueg, C. (1998), Supporting situated actions in high volume conversational data situations, in C.-M. Karat, A. Lund, J. Coutaz and J. Karat, eds, “Proceedings of the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, ACM Press, pp. 471–479.

    Google Scholar 

  • Lueg, C. (2000a), A flexible and non-intrusive approach to distribute context specific information to Usenet news clients, in “Proceedings of the Annual Conference of the Computer Human Interaction Special Interest Group of the Ergonomics Society of Australia”,  pp. 14-20. ISBN 0 643 06633 0.

    Google Scholar 

  • Lueg, C. (2000b), Supporting social navigation in Usenet newsgroups, in “Proceedings of the Workshop “Social Navigation — A Design Approach?” (organized by K. Höök, A. Munro, and A. Wexelblat) at the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, SICS, Box 1263, S–164 29 Kista, Sweden, pp. 25–26.

    Google Scholar 

  • Lueg, C. (2001), “Newsgroups as virtual communities of practice”. Paper presented at the Workshop “Actions and Identities in Virtual Communities of Practice” (organized by C. Lueg, E. Davenport, T. Robertson, and V. Pipek) at the 7th European Conference on Computer Supported Cooperative Work.

    Google Scholar 

  • Lueg, C. (2002), “Enabling dissemination of meta information in the Usenet framework”, Journal of Digital Information, to appear.

    Google Scholar 

  • Maitz, D.A. (1994), Distributing information for collaborative filtering on Usenet net news, Master’s thesis, Massachusetts Institute of Technology, Cambridge, MA, USA.

    Google Scholar 

  • Marchionini, G. (1995), Information Seeking in Electronic Environments, Cambridge University Press, Cambridge, UK.

    Book  Google Scholar 

  • Miller, B.N., Riedl, J.T. and Konstan, J.A. (this volume), GroupLens for Usenet: Experiences in applying collaborative filtering to a social information system, in C. Lueg and D. Fisher, eds, “From Usenet to CoWebs: Interacting with Social Information Spaces”, ComputerSupported Cooperative Work, Springer, London, UK.

    Google Scholar 

  • Mock, K.J. (1996), Hybrid hill-climbing and knowledge-based techniques for intelligent news filtering, in “Proceedings of the National Conference on Artificial Intelligence”, AAAI Press, Menlo Park, California.

    Google Scholar 

  • Morita, M. and Shinoda, Y. (1994), Information filtering based on user behavior analysis and best match text retrieval, in “Proceedings of the Conference on Research and Development in Information Retrieval”, Springer, London, UK.

    Google Scholar 

  • Munro, AJ., Höök, K. and Benyon, D., eds (1999), Social navigation of information space, Springer, London, UK.

    Google Scholar 

  • Nonnecke, B. and Preece, J. (this volume), Silent participants: getting to know lurkers better, in C. Lueg and D. Fisher, eds, “From Usenet to CoWebs: Interacting with Social Information Spaces”, Computer-Supported Cooperative Work, Springer, London, UK.

    Google Scholar 

  • Pfaffenberger, B. (this volume), “A standing wave in the web of our communications”: Usenet and the socio-technical construction of cyberspace values, in C. Lueg and D. Fisher, eds, “From Usenet to CoWebs: Interacting with Social Information Spaces”, Computer-Supported Cooperative Work, Springer, London, UK.

    Google Scholar 

  • Resnick, P. and Varian, H.R. (1997), Recommender systems, Communications of the ACM 40(3), 56–58. Special Issue on Collaborative Filtering.

    Article  Google Scholar 

  • Resnick, P., Iacovou, N., Suchak, M., Bergstrom, P. and Riedl, J. (1994), GroupLens: An open architecture for collaborative filtering of Netnews, in R. Furuta and C. Neuwirth, eds, “Proceedings of the International Conference on Computer Supported Cooperative Work”, ACM Press, pp. 175–186.

    Google Scholar 

  • Shardanand, U. and Maes, P. (1995), Social information filtering: algorithms for automating “word of the mouth”, in Irvin Katz et al., ed., “Proceedings of the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, ACM Press, pp. 210–217.

    Google Scholar 

  • Shneiderman, B. (1997), Direct manipulation for comprehensible, predictable, and controllable user interfaces, in “Proceedings of the International Conference on Intelligent User Interfaces”, pp. 33–39.

    Google Scholar 

  • Suchman, L.A. (1987), Plans and situated actions — The problem of human-machine communication, Cambridge University Press, Cambridge, UK.

    Google Scholar 

  • Terveen, L., Hill, WC, Amento, B., McDonald, D. and Creter, J. (1997), Building taskspecific interfaces to high volume conversational data, in S. Pemberton, ed., “Proceedings of the Annual ACM SIGCHI Conference on Human Factors in Computing Systems”, ACM Press, pp. 226–233.

    Google Scholar 

  • Twidale, M.B., Nichols, D.M. and Paice, CD. (1997), Browsing is a collaborative process, Information Processing and Management 33(6), 761–783.

    Article  Google Scholar 

  • Wenger, E. (1998), Communities of practice: learning, meaning, and identity, Cambridge University Press, Cambridge, UK. First Paperback Edition 1999.

    Google Scholar 

  • Wilson, T. (1999), Models in information behaviour research, Journal of Documentation 55(3), 249–270.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2003 Springer-Verlag London

About this chapter

Cite this chapter

Lueg, C. (2003). Exploring Interaction and Participation to Support Information Seeking in a Social Information Space. In: Lueg, C., Fisher, D. (eds) From Usenet to CoWebs. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-4471-0057-7_11

Download citation

  • DOI: https://doi.org/10.1007/978-1-4471-0057-7_11

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-85233-532-8

  • Online ISBN: 978-1-4471-0057-7

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics