Abstract
This paper describes the experiences encountered by new users of a natural language interface for ad hoc query of a relational database. During the study, subjects with wide ranging computer experience performed queries of varying complexity using a commercial natural language system. Their experiences are compared with those of similar subjects working on artificial language and graphical user interfaces doing the same queries. The study revealed strengths and weaknesses of the natural language interface studied as well as natural language interfaces for database query in general, and it showed that interaction with the natural language interface was qualitatively different than interaction with either of the other systems while the overall performance was quantitatively very similar.
Research supported in part by a grant from BP America and by the National Science Foundation under grant MIP 87-15557.
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© 1993 British Computer Society
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Bell, J.E. (1993). The Experiences of New Users of a Natural Language Interface to a Relational Database in a Controlled Setting. In: Cooper, R. (eds) Interfaces to Database Systems (IDS92). Workshops in Computing. Springer, London. https://doi.org/10.1007/978-1-4471-3423-7_24
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DOI: https://doi.org/10.1007/978-1-4471-3423-7_24
Publisher Name: Springer, London
Print ISBN: 978-3-540-19802-4
Online ISBN: 978-1-4471-3423-7
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