Abstract
As was suggested in Chap. 1, we need to ‘… accumulate and synthesize knowledge about such social domains from case studies to be able to anticipate the use and behavioral impact of new designs’. In turn, Beringer suggests, we need to go about, ‘extracting key findings and summarizing key insights [so that] they can become a reusable set of foundational insights about target domains’. How we might do this, however, is a somewhat intractable problem. The past 20 years and more has, without question, seen a significant shift in the way in which data relating to design problems is collected and analysed. One of the most significant aspects of this has been the ‘turn to the social’ often associated with the deployment of ethnographic practices for design-related purposes.
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Kashimura, K., Hara, Y., Ikeya, N., Randall, D. (2015). Patterns of Work: A Pragmatic Approach. In: Wulf, V., Schmidt, K., Randall, D. (eds) Designing Socially Embedded Technologies in the Real-World. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-4471-6720-4_4
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