Abstract
We introduce Computer-Supported Collaborative Learning (CSCL) at the workplace (CSCL@Work) as a conceptual framework for bridging the knowledge of researchers in the field of CSCL to work-based learning. Research in the field of Organizational Learning emerged in 1978, and gathered increased attention beginning in the 1990s when the questions were focused on how to create a culture and practices for sharing existing knowledge within a firm. In addition to managing existing knowledge sharing, managing the creation of new knowledge is important for firms today. But are they able to create new knowledge when the answer to a problem is not available? What cultures of learning exist to support this? Contemporary answers to these questions must recognize that learning is an implicit, often invisible component of work. Some firms even avoid the term “learning.” From the cases presented in this book titled, CSCL@Work, we derived three theses: (1) Learning occurs in unexpected and unusual online learning places through social media. (2) Learning activities incorporate feedback from diverse sources, which are not available within traditional organizational boundaries. (3) Making learning visible across established boundaries is necessary in this new age. Designing explicit construction of new knowledge needs to be integrated into workplace practices today through pedagogical and technological design.
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Acknowledgments
We would like to thank Gerhard Fischer and Gerry Stahl for valuable hints, great inspiration, and new ideas. We had excellent and creative discussions. Thanks go also to the researchers of the case studies. We are also grateful to our coeditor, Volker Wulf, for helping us to ensure the volume reflected both the novelty of CSCL at Work as a frame for research and practice in this new era and a clear connection to the decades of work in CSCL, CSCW, and knowledge management.
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Goggins, S.P., Jahnke, I. (2013). CSCL@Work: Computer-Supported Collaborative Learning at the Workplace—Making Learning Visible in Unexpected Online Places Across Established Boundaries. In: Goggins, S., Jahnke, I., Wulf, V. (eds) Computer-Supported Collaborative Learning at the Workplace. Computer-Supported Collaborative Learning Series, vol 14. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-1740-8_1
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