Abstract
Business meetings are omnipresent in all kinds of organizations. This paper presents an analysis of meetings at one specific medium-sized enterprise. By means of ethnographic studies, we observed collaboration and coordination problems in meetings. We address these problems with socio-technical meeting patterns, as documentations of good practices that help to understand and change the social interaction, the infrastructure, or both. These pattern-driven interventions helped us to gain insights into the socio-technical aspects of meetings. Finally, we created a first prototype of an integrated meeting support system.
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Schümmer, T., Tellioglu, H., Haake, J.M. (2009). Towards Living Agendas — Shaping the next generation of business meetings. In: Wagner, I., Tellioğlu, H., Balka, E., Simone, C., Ciolfi, L. (eds) ECSCW 2009. Springer, London. https://doi.org/10.1007/978-1-84882-854-4_16
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DOI: https://doi.org/10.1007/978-1-84882-854-4_16
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