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Sentiment Analysis in Education Domain: A Systematic Literature Review

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Technologies and Innovation (CITI 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 883))

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Abstract

E-learning is the delivery of education through digital or electronic methods allowing students to acquire new knowledge and develop new skills. E-learning allows students to expand their knowledge whenever and wherever. Several authors consider sentiment analysis as an alternative to improve the learning process in an e-learning environment since it allows analyzing the opinions of the students in order to better understand their opinion and take more effective, better-targeted actions. In this sense, this work presents a systematic literature review about sentiment analysis in education domain. This review aims to detect the approaches and digital educational resources used in sentiment analysis as well as to identify what are the main benefits of using sentiment analysis on education domain. The results show that Naïve Bayes is the most used technique for sentiment analysis and that forums of MOOCs and social networks are the most used digital education resources to collect data needed to perform the sentiment analysis process. Finally, some of the main benefits of using sentiment analysis in education domain are the improvement of the teaching-learning process and students’ performance, as well as the reduction in course abandonment.

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Author information

Authors and Affiliations

  1. Facultad de Ciencias Agrarias, Universidad Agraria del Ecuador, Av. 25 de Julio, P.O. Box 09-04-100, Guayaquil, Ecuador

    Karen Mite-Baidal, Carlota Delgado-Vera, Evelyn Solís-Avilés & Ana Herrera Espinoza

  2. Facultad de Ciencias Matemáticas y Físicas, Universidad de Guayaquil, Av. Delta, P.O. Box 471, Guayaquil, Ecuador

    Jenny Ortiz-Zambrano & Eleanor Varela-Tapia

Authors
  1. Karen Mite-Baidal
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  2. Carlota Delgado-Vera
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  3. Evelyn Solís-Avilés
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  4. Ana Herrera Espinoza
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  5. Jenny Ortiz-Zambrano
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  6. Eleanor Varela-Tapia
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Corresponding author

Correspondence to Karen Mite-Baidal .

Editor information

Editors and Affiliations

  1. Facultad de Informática, Universidad de Murcia, Murcia, Spain

    Rafael Valencia-García

  2. Departamento de Filología Moderna, Universidad de Castilla la Mancha, Ciudad Real, Ciudad Real, Spain

    Gema Alcaraz-Mármol

  3. Universidad Agraria del Ecuador, Guayaquil, Ecuador

    Javier Del Cioppo-Morstadt

  4. Universidad Agraria del Ecuador, Guayaquil, Ecuador

    Néstor Vera-Lucio

  5. Universidad Agraria del Ecuador, Guayaquil, Ecuador

    Martha Bucaram-Leverone

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Mite-Baidal, K., Delgado-Vera, C., Solís-Avilés, E., Espinoza, A.H., Ortiz-Zambrano, J., Varela-Tapia, E. (2018). Sentiment Analysis in Education Domain: A Systematic Literature Review. In: Valencia-García, R., Alcaraz-Mármol, G., Del Cioppo-Morstadt, J., Vera-Lucio, N., Bucaram-Leverone, M. (eds) Technologies and Innovation. CITI 2018. Communications in Computer and Information Science, vol 883. Springer, Cham. https://doi.org/10.1007/978-3-030-00940-3_21

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  • DOI: https://doi.org/10.1007/978-3-030-00940-3_21

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-030-00940-3

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