Abstract
Business process compliance (BPC) denotes business processes that adhere to requirements originating from different sources, e.g., laws or regulations. Compliance measures are used in business processes to prevent compliance violations and their consequences, such as fines or monetary sanctions. Compliance measures also incur costs, e.g., for tools, hardware, or personnel. To ensure that companies can work economically even in intensively regulated environments, the economic viability of BPC has to be taken into account. A body of literature is already devoted to the economic assessment of processes and focuses on the business perspective, whereas corresponding approaches for BPC appear to be lacking. Consequently, we introduce a novel approach that allows for an economic assessment of process-based compliance measures. The approach takes monetary consequences of compliance violations into account and is based on the well-known basic workflow patterns for control flows. We demonstrate its applicability by means of an exemplary ordering process affected by Article 32 (1) of the EU General Data Protection Regulation.
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Change history
10 February 2019
In the original version of this chapter, the term “vector product” was used instead of “scalar product” in the first paragraph of page 236. This has now been corrected.
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Kuehnel, S., Zasada, A. (2018). An Approach Toward the Economic Assessment of Business Process Compliance. In: Woo, C., Lu, J., Li, Z., Ling, T., Li, G., Lee, M. (eds) Advances in Conceptual Modeling. ER 2018. Lecture Notes in Computer Science(), vol 11158. Springer, Cham. https://doi.org/10.1007/978-3-030-01391-2_28
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DOI: https://doi.org/10.1007/978-3-030-01391-2_28
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