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International Conference on Human Systems Engineering and Design: Future Trends and Applications

IHSED 2018: Human Systems Engineering and Design pp 804–808Cite as

Workplace Violence in Finnish Emergency Departments

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 876))

Abstract

Violent behavior against nurses has increased globally, especially against emergency department nurses, who face more violence than other nurses do. Previous studies have estimated that from 60 to 90% of the nurses face violence at work. This study aims to chart the present situation of work-related violence in Finnish emergency departments. Six Finnish public emergency departments participated in the study, and the data for this paper was collected through semi-structured interviews and questionnaire. According to the questionnaire results, 40% of the nurses reported that they face physical violence at work monthly or more often, and 50% of the nurses face verbal abuse monthly or more often. Workplace violence has become commonplace in Finnish emergency departments.

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Acknowledgments

The author would like to sincerely thank the Finnish Work Environment Fund for the funding of this study, as well as the healthcare districts participating in this study for their contribution.

Author information

Authors and Affiliations

  1. Tampere University of Technology, Industrial and Information Management, P.O. Box 541, 33101, Tampere, Finland

    Johanna Pulkkinen

Authors
  1. Johanna Pulkkinen
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Correspondence to Johanna Pulkkinen .

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Editors and Affiliations

  1. Institute for Advanced Systems Engineering, University of Central Florida, Orlando, FL, USA

    Tareq Ahram

  2. University of Central Florida, Orlando, FL, USA

    Waldemar Karwowski

  3. Université de Reims Champagne-Ardenne, Reims, France

    Redha Taiar

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Pulkkinen, J. (2019). Workplace Violence in Finnish Emergency Departments. In: Ahram, T., Karwowski, W., Taiar, R. (eds) Human Systems Engineering and Design. IHSED 2018. Advances in Intelligent Systems and Computing, vol 876. Springer, Cham. https://doi.org/10.1007/978-3-030-02053-8_122

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