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International Conference on Business Information Systems

BIS 2018: Business Information Systems Workshops pp 433–444Cite as

TEA - A Technology Evaluation and Adoption Influence Framework for Small and Medium Sized Enterprises

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 339))

Abstract

Emerging technologies compel small and medium sized enterprises (SMEs) to advance their digital transformation. However, a conclusive and applicable overview on influencing factors for the evaluation and adoption of new technologies, on a sensitizing level, is nonexistent. Previous work has focused on adoption frameworks on an implementation level, disregarding the interconnectedness with evaluation and an appropriate application for SMEs. To empower SMEs to develop a transformation strategy considering these influencing factors, the Technology Evaluation and Adoption Influence (TEA) Framework has been designed. It covers nine influence factors operating from the external and internal company environment. To determine the factors, 56 insurance brokers distributed in Switzerland, South Africa and Turkey were interviewed and existing frameworks were analyzed. The design process went through three iterations involving experts for verification and testing. Within a field test with an expert user, the framework proved its conclusiveness, applicability, and significance for SMEs.

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Author information

Authors and Affiliations

  1. University of Applied Science Northwest Switzerland, Windisch, Switzerland

    Dominic Spalinger & Stella Gatziu Grivas

  2. Cape Peninsula University of Technology, Cape Town, South Africa

    Andre de la Harpe

Authors
  1. Dominic Spalinger
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  2. Stella Gatziu Grivas
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  3. Andre de la Harpe
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Corresponding author

Correspondence to Stella Gatziu Grivas .

Editor information

Editors and Affiliations

  1. Poznań University of Economics and Business, Poznań, Poland

    Witold Abramowicz

  2. Fraunhofer FOKUS, Berlin, Berlin, Germany

    Adrian Paschke

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Spalinger, D., Grivas, S.G., de la Harpe, A. (2019). TEA - A Technology Evaluation and Adoption Influence Framework for Small and Medium Sized Enterprises. In: Abramowicz, W., Paschke, A. (eds) Business Information Systems Workshops. BIS 2018. Lecture Notes in Business Information Processing, vol 339. Springer, Cham. https://doi.org/10.1007/978-3-030-04849-5_38

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  • DOI: https://doi.org/10.1007/978-3-030-04849-5_38

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-04848-8

  • Online ISBN: 978-3-030-04849-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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