Skip to main content

Mixed Methods Approach as Requirements Analysis of a Method for Process Harmonization in Design Science Research

  • Conference paper
  • First Online:
  • 2425 Accesses

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 339))

Abstract

Process harmonization (PH) in the post-merger integration phase is essential for successful mergers & acquisitions (M&A). Especially in the service sector, the know-how is bundled in processes, thus PH is an essential success factor. In order to execute PH systematically under holistic consideration, a method for PH is desirable. The objective of the research project is the development of a corresponding artefact within the framework of the Design Science Research approach. To identify requirements for the artefact, the Mixed Methods (MiMe) research consisting of interviews with experts and questionnaire survey was used for the requirements analysis, whose results were already published in individual contributions. This article aims to evaluate critically the applied MiMe research and thus broaden its application in IS research. The result shows that the obtained meta-inferences hold a high validity and accordingly the requirements gained from MiMe research are an essential prerequisite for the development of an artifact for PH.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Zephyr published by Bureau van Dijk: M&A Portal: M&A Review Global H1 2017 (2017)

    Google Scholar 

  2. Haspeslagh, P.C., Jemison, D.B.: Managing Acquisitions: Creating Value Through Corporate Renewal. The Free Press, New York (1991)

    Google Scholar 

  3. Toppenberg, G., Henningsson, S.: Taking stock and looking forward: a scientometric analysis of IS/IT integration challenges in mergers. In: ECIS 2014 Proceedings, pp. 0–16 (2014)

    Google Scholar 

  4. Rohloff, M.: Advances in business process management implementation based on a maturity assessment and best practice exchange. Inf. Syst. E-Bus. Manag. 9(3), 383–403 (2011)

    Article  Google Scholar 

  5. Jochem, R., Geers, D., Heinze, P.: Maturity measurement of knowledge-intensive business processes. TQM J. 23(4), 377–387 (2011)

    Article  Google Scholar 

  6. Schönreiter, I.: Bedarfe zur Prozessharmonisierung in fusionierten Dienstleistungsunternehmen im Zeitalter Quality 4.0. In: Winzer, P. (ed.) Herausforderungen der Digitalisierung, 1/2016, pp. 35–49. Shaker, Aachen (2016)

    Google Scholar 

  7. Schönreiter, I.: Methodologies for process harmonization in the post merger integration phase - a literature review. Bus. Process Manag. J. 24(2), 330–356 (2018)

    Article  Google Scholar 

  8. Peffers, K., Tuunanen, T., Rothenberger, M.A., Chatterjee, S.: A design science research methodology for information systems research. J. Manag. Inf. Syst. 24(3), 45–77 (2008)

    Article  Google Scholar 

  9. Schönreiter, I.: Significance of quality 4.0 in post merger process harmonization. In: Piazolo, F., Geist, V., Brehm, L., Schmidt, R. (eds.) ERP Future 2016. LNBIP, vol. 285, pp. 123–134. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-58801-8_11

    Chapter  Google Scholar 

  10. Schönreiter, I.: Prozessharmonisierung in der Post Merger Integration - Qualitätskriterien für den Integrationsprozess. zfo - Zeitschrift Führung + Organ. 86(04), 253–260 (2017)

    Google Scholar 

  11. Schönreiter, I.: Process harmonization phase model in post merger integration. In: Proceedings of the 6th International Symposium on Data-Driven Process Discovery and Analysis (SIMPDA 2016), pp. 3–22 (2016)

    Google Scholar 

  12. Schönreiter, I.M.: Successful post merger process harmonization in the triangle of methodologies, capabilities and acceptance. In: Teniente, E., Weidlich, M. (eds.) BPM 2017. LNBIP, vol. 308, pp. 656–668. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-74030-0_53

    Chapter  Google Scholar 

  13. Creswell, J.W., Clark, V.L.P.: Designing and Conducting Mixed Methods Research, 2nd edn. Sage Publications, Los Angeles, London, New Delhi, Singapore, Washington DC (2017)

    Google Scholar 

  14. Venkatesh, V., Brown, S.A., Bala, H.: Bridging the qualitative-quantitative devide: guidelines for constructing mixed methods research in information systems. MIS Q. 37(1), 21–54 (2013)

    Article  Google Scholar 

  15. Hug, T., Poscheschnik, G.: Empirisch forschen die Planung und Umsetzung von Projekten im Studium, 2nd edn. UVK Verl.-Ges, Konstanz, München (2015)

    Google Scholar 

  16. Teddlie, C., Tashakorri, A.: Foundations of Mixed Methods Research: Integrating Quantitative and Qualitative Approaches in the Social and Behavioral Sciences. Sage, Beverley Hills (2009)

    Google Scholar 

  17. Johnson, R.B., Onwuegbuzie, A.J., Turner, L.A.: Toward a definition of mixed methods research. J. Mix. Methods Res. 1(2), 112–133 (2007)

    Article  Google Scholar 

  18. Borchardt, A., Göthlich, S.E.: Erkenntnisgewinnung durch Fallstudien. In: Albers, S., Klapper, D., Konradt, U., Walter, A., Wolf, J. (eds.) Methodik der empirischen Forschung, 1st edn, pp. 37–54. Dt. Univ.-Verl, Wiesbaden (2006)

    Google Scholar 

  19. Dresing, T., Pehl, T.: Praxisbuch Interview, Transkription & Analyse. Anleitungen und Regelsysteme für qualitativ Forschende, 6th edn. Eigenverlag, Marburg (2015)

    Google Scholar 

  20. Bogner, A., Littig, B., Menz, W.: Interviews mit Experten: eine praxisorientierte Einführungeine praxisorientierte Einführung. Springer, Wiesbaden (2014). https://doi.org/10.1007/978-3-531-19416-5

    Book  Google Scholar 

  21. Mayring, P.: Qualitative Inhaltsanalyse: Grundlagen und TechnikenGrundlagen und Techniken. Beltz, Weinheim (2015)

    Google Scholar 

  22. Riesenhuber, F.: Großzahlige empirische Forschung. In: Albers, S., Klapper, D., Konradt, U., Walter, A., Wolf, J. (eds.) Methodik der empirischen Forschung, 1st edn, pp. 1–18. Dt. Univ.-Verl, Wiesbaden (2006)

    Google Scholar 

  23. Stier, W.: Empirische Forschungsmethoden. Springer, Berlin (1996). https://doi.org/10.1007/978-3-642-58460-2

    Book  Google Scholar 

  24. Gläser, J., Laudel, G.: Experteninterviews und qualitative Inhaltsanalyse: als Instrumente rekonstruierender Untersuchungenals Instrumente rekonstruierender Untersuchungen, 4th edn. VS, Verl. für Sozialwiss, Wiesbaden (2010)

    Book  Google Scholar 

  25. Mayring, P.: Qualitative Content Analysis: Theoretical Foundation, Basic Procedures and Software Solution. Klagenfurt (2014). www.beltz.de

  26. Raab-Steiner, E., Benesch, M.: Der Fragebogen von der Forschungsidee zur SPSS-Auswertung, 3rd edn. Facultas, WUV, Wien (2012)

    Google Scholar 

  27. Esser, H.: Differenzierung und Integration sozialer Systeme als Voraussetzungen der Umfrageforschung: Differentation and integration in social systems as prerequisites of survey research. Zeitschrift für Soziologie ZfS 4(4), 316–334 (1975)

    Google Scholar 

  28. Friedrichs, J.: Methoden empirischer Sozialforschung, 14th edn. Westdt. Verl, Opladen (1990)

    Book  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Irene Schönreiter .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Schönreiter, I. (2019). Mixed Methods Approach as Requirements Analysis of a Method for Process Harmonization in Design Science Research. In: Abramowicz, W., Paschke, A. (eds) Business Information Systems Workshops. BIS 2018. Lecture Notes in Business Information Processing, vol 339. Springer, Cham. https://doi.org/10.1007/978-3-030-04849-5_57

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-04849-5_57

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-04848-8

  • Online ISBN: 978-3-030-04849-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics