Skip to main content
SpringerLink
Log in
Book cover

The Art of Structuring pp 373–384Cite as

A Multiple Case Study Investigating Factors Negatively Influencing IT Value

  • Chapter
  • First Online:

Abstract

The literature has extensively debated the potential organizational benefits of IT resources. Researchers agree that IT resources generate value under the moderating actions of contextual factors related to organizational structures. Several studies on organizational benefits of IT resources addressed the value generation process. Fewer targeted the role of organizational structures in such process. By building over the empirical evidences of four cases of digital transformation processes occurred in four different organisations, this paper highlights some neglected organisational aspects that negatively affected the actual capability of exploiting organisational benefits of digital technologies

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD   169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Aral, S., & Weill, P. (2007). IT assets, organizational capabilities, and firm performance: How resource allocations and organizational differences explain performance variation. Organization Science, 18(5), 763–780.

    Article  Google Scholar 

  • Barki, H., & Pinsonneault, A. (2005). A model of organizational integration, implementation effort, and performance. Organization Science, 16(2), 165–179.

    Article  Google Scholar 

  • Byrd, T. A., Lewis, B. R., & Bryan, R. W. (2006). The leveraging influence of strategic alignment on IT investment: An empirical examination. Information & Management, 4(3), 308–321.

    Article  Google Scholar 

  • Depaoli, P., & Za, S. (2017). SME E-business development: An interaction based approach. In Proceedings of the 25th European Conference on Information Systems. Guimarães, PT.

    Google Scholar 

  • Devaraj, S., & Kohli, R. (2003). Performance impacts of information technology: Is actual usage the missing link? Management Science, 49(3), 273–289.

    Article  Google Scholar 

  • Kettinger, W. J., Grover, V., Guha, S., & Segars, A. H. (1994). Strategic information systems revisited: A study in sustainability and performance. MIS Quarterly, 18(1), 31–58.

    Article  Google Scholar 

  • Kohli, R., & Grover, V. (2008). Business value of IT: An essay on expanding research directions to keep up with the times. Journal of the Association for Information Systems, 9(1), 23–39.

    Article  Google Scholar 

  • Melville, N., Kraemer, K. L., & Gurbaxani, V. (2004). Review-Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly, 28(2), 283–322.

    Article  Google Scholar 

  • Mukhopadhyay, T., & Kekre, S. (2002). Strategic and operational benefits of electronic integration in B2B procurement processes. Management Science, 48(10), 1301–1313.

    Article  Google Scholar 

  • Nevo, S., & Wade, M. R. M. (2010). The formation and value of IT-enabled resources: Antecedents and consequences of synergistic relationships. MIS Quarterly, 34(1), 163–183.

    Article  Google Scholar 

  • Peppard, J. (2007). The conundrum of IT management. European Journal of Information Systems, 16(4), 336–345.

    Article  Google Scholar 

  • Pitelis, C. N. (2009). The co-evolution of organizational value capture, value creation and sustainable advantage. Organization Studies, 30(10), 1115–1139.

    Article  Google Scholar 

  • Ragowsky, A., Stern, M., & Adams, D. A. (2000). Relating benefits from using IS to an organization’s operating characteristics: Interpreting results from two countries. Journal of Management Information Systems, 16(4), 175–194.

    Article  Google Scholar 

  • Scheepers, H., & Scheepers, R. (2008). A process-focused decision framework for analyzing the business value potential of IT investments. Information Systems Frontiers, 10(3), 321–330.

    Article  Google Scholar 

  • vom Brocke, J., Braccini, A. M., Sonnenberg, C., & Spagnoletti, P. (2014). Living IT infrastructures—An ontology-based approach to aligning IT infrastructure capacity and business needs. International Journal of Accounting Information Systems, 15(3), 246–274.

    Article  Google Scholar 

  • Wade, M., & Hulland, J. (2004). Review: The resource-based view and information systems research: Review, extension, and suggestions for future research. MIS Quarterly, 28(1), 107–142.

    Article  Google Scholar 

  • Yin, R. (2011). Applications of Case Study Research. SAGE Publications.

    Google Scholar 

  • Za, S., & Braccini, A. M. (2017). Tracing the roots of the organizational benefits of IT services. In S. Za, M. Drăgoicea, & M. Cavallari (Eds.), LNBIP-Exploring Services Science (Vol. 279, pp. 3–11). Heidelberg/Berlin: Springer International Publishing.

    Chapter  Google Scholar 

  • Zammuto, R. F., Griffith, T. L., Majchrzak, A., Dougherty, D. J., & Faraj, S. (2007). Information technology and the changing fabric of organization. Organization Science, 18(5), 749–762.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University of Tuscia, Viterbo, Italy

    Alessio Maria Braccini

  2. LUISS University, Rome, Italy

    Stefano Za

Authors
  1. Alessio Maria Braccini
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Stefano Za
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Alessio Maria Braccini .

Editor information

Editors and Affiliations

  1. Department of Information Systems, University of Münster, Münster, Germany

    Katrin Bergener

  2. Department of Information Systems, University of Münster, Münster, Germany

    Michael Räckers

  3. Department of Information Systems, University of Münster, Münster, Germany

    Armin Stein

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Braccini, A.M., Za, S. (2019). A Multiple Case Study Investigating Factors Negatively Influencing IT Value. In: Bergener, K., Räckers, M., Stein, A. (eds) The Art of Structuring. Springer, Cham. https://doi.org/10.1007/978-3-030-06234-7_35

Download citation

Publish with us

Policies and ethics

Search

Navigation