Abstract
There is a study concerning the optimization of kids’ toy customization platform architecture with user experience design methodology. In this paper, we aimed at the kids’ toy internet customization platform, analyzed the basic characteristics of children who are the main target users of service and described dual user mode. This paper presented a case study on the Kids Creation Station toy customization platform. There are the characteristics of complex service process, many stakeholders and many users with special feature on kids’ toy internet customization platform, therefore, this paper synthesized and implemented some methods and tools in interaction design and service design, and used behavior logic to organize processes, contact points and interfaces to build a better user experience. Basing on the case analysis and following with the dual user mental model, we applied the methods of service blueprint analysis to evaluate, insight and optimize existing platforms, proposed the architecture of the kids’ toy internet customization platform with 3D printing technology. We explored the compared and comprehensive approach in service design and interaction design. This research conceived the future overall services format based on the principle of customization-design-manufacture-logistics-social, and provided reference for the development and promotion of personalized customization and intelligent manufacturing.
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Li, X., Song, X. (2019). User Experience Design Methodology for Optimizing Kids’ Toy Customization Platform Architecture: A Case Study. In: Stephanidis, C. (eds) HCI International 2019 - Posters. HCII 2019. Communications in Computer and Information Science, vol 1032. Springer, Cham. https://doi.org/10.1007/978-3-030-23522-2_46
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DOI: https://doi.org/10.1007/978-3-030-23522-2_46
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