Skip to main content
SpringerLink
Log in

Reasons and Measures of Low Work Quality of Airlines Safety Manager Based on SHELL Model

  • Conference paper
  • First Online:
HCI International 2019 - Posters (HCII 2019)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1032))

Included in the following conference series:

  • 1736 Accesses

Abstract

The low work quality of safety manager seriously affects the safe operation of airlines, and there are few studies on this issue at present. Through the investigation and SMS audit of airlines, the types of low work quality of safety managers are summarized, and some examples are given. Based on SHELL model, the specific reasons for the low work quality of safety manager are analyzed in detail from five aspects, which are software, hardware, environment, collaboration and safety manager themselves. For these reasons, specific measures to improve the work quality of safety manager are put forward from five aspects, which are cultural construction, clear responsibilities, personnel recruitment, supervision and incentive mechanism, and safety management tools.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Hainan Airlines Carries Out Human Factor Training and Pilot Psychology Evaluation. Int. Aviat. (5), 44–46 (2004)

    Google Scholar 

  2. Che, Ch.Ch., Wang, H.W., Ni, X.M.: Human factors analysis of aviation maintenance errors based on structural bayesian equation model. Chin. J. Ergon. 24(5), 11–16 (2018)

    Google Scholar 

  3. Tan, Zh.Y.: Human factor analyses on dispatch based on AHP. J. Civ. Aviat. Univ. China 35(4), 54–57 (2017)

    Google Scholar 

  4. Chu, J.P.: Preliminary human factor evaluation model on display color set in civil aircraft flight deck. Aeronaut. Comput. Tech. 47(6), 93–95 (2017)

    Google Scholar 

  5. Xia, Y.X., Fu, Sh.: Design of physical sign data collection system for human factors in civil airplane cockpit. Embed. Technol. 37(5), 35–38 (2011)

    Google Scholar 

  6. Gan, X.Sh., Cui, H.L., Gao, W.M., Dai, Zh.: Analysis and suggestion of midair collision accident based on HFACS. J. Saf. Sci. Technol. 11(10), 96–102 (2015)

    Google Scholar 

  7. Tang, X.X., Luo, F.: A simulation study of human risk infection behavior in airport flight area. Ind. Eng. J. 20(4), 108–115 (2017)

    Google Scholar 

  8. Sun, R.Sh., Zhao, Q.: Study on ECAR model for human error analysis of aviation accident/incident. Chin. Saf. Sci. J. 22(2), 17–21 (2012)

    Google Scholar 

  9. Wang, X.: Study on competency model of safety managers in airlines. J. Nanjing Univ. Aeronaut. Astronaut. (Soc. Sci.) 16(3), 63–68 (2014)

    Google Scholar 

  10. Chen, F., Guo, N., Han, Sh.Sh.: Empirical study on competency model of safety management personnel in civil aviation operation organizations. J. Saf. Sci. Technol. 14(6), 165–170 (2018)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Aviation Safety Research Division China Academy of Civil Aviation Science and Technology, Engineering and Technical Research Center of Civil Aviation Safety Analysis and Prevention of Beijing, Beijing, China

    Yuan Zhang, Yanqiu Chen, Yijie Sun & Rong Zhao

Authors
  1. Yuan Zhang
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Yanqiu Chen
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Yijie Sun
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Rong Zhao
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Yuan Zhang .

Editor information

Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Zhang, Y., Chen, Y., Sun, Y., Zhao, R. (2019). Reasons and Measures of Low Work Quality of Airlines Safety Manager Based on SHELL Model. In: Stephanidis, C. (eds) HCI International 2019 - Posters. HCII 2019. Communications in Computer and Information Science, vol 1032. Springer, Cham. https://doi.org/10.1007/978-3-030-23522-2_56

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-23522-2_56

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-23521-5

  • Online ISBN: 978-3-030-23522-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation