Abstract
In this paper we present the results of an opinion survey among 28 IT product managers who evaluated the subjective usefulness of 24 selected UX techniques to 6 IT product management tasks derived from ProdBOK®. We selected the UX techniques based on the literature review and 6 interviews with experienced IT product managers. Based on the survey results, we propose our recommendation of useful techniques for 5 of the 6 studied IT product management tasks. Additionally, we report on the overall perceived usefulness of the UX techniques to all affected IT product management tasks.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Geracie, G., Eppinger, S. (eds.): The Guide to the Product Management and Marketing Body of Knowledge (ProdBOK®). Product Management Educational Institute (PMEI) (2013)
Kittlaus, H.-B., Fricker, S.A.: Software Product Management: The ISPMA-Compliant Study Guide and Handbook. Springer, Berlin (2017)
Ebert, Ch.: The impacts of software product management. J. Syst. Softw. 80(6), 850–861 (2007). https://doi.org/10.1016/j.jss.2006.09.017
van de Weerd, I., Brinkkemper, S., Nieuwenhuis, R., Versendaal, J.M., Bijlsma, A.: On the creation of a reference framework for software product management: validation and tool support. In: International Workshop on Software Product Management (IWSPM’06). Minneapolis, MN, USA (2006)
Springer, O., Miler, J.: The role of a software product manager in various business environments. In: Proceedings of the Federated Conference on Computer Science and Information Systems, ACSIS, vol. 15, pp. 985–994 (2018). https://doi.org/10.15439/2018f100
Maglyas, A., Nikula, U., Smolander, K.: What are the roles of software product managers? An empirical investigation. J. Syst. Softw. 86(12), 3071–3090 (2013). https://doi.org/10.1016/j.jss.2013.07.045
International Organization for Standardization, ISO 9241-210:2010 Ergonomics of human-system interaction (2010)
Hauser, A.: UCD collaboration with product management and development. Interactions 14(3), 34–35 (2007). https://doi.org/10.1145/1242421.1242444
Ebert, C.H., Brinkkemper, S.: Software product management—an industry evaluation. J. Syst. Softw. 95, 10–18 (2014). https://doi.org/10.1016/j.jss.2013.12.042
Lindgren, E., Münch, J.: Raising the odds of success: the current state of experimentation in product development. Inf. Softw. Technol. 77, 80–91 (2016). https://doi.org/10.1016/j.infsof.2016.04.008
Treder M.: The user experience guide for product managers. UXpin (2014)
Marciniak, P., Jarzębowicz, A.: An industrial survey on business analysis problems and solutions. In: Madeyski, L., Śmiałek, M., Hnatkowska, B., Huzar, Z. (eds.), Software Engineering: Challenges and Solutions, pp. 163–176. Springer International Publishing, Berlin (2017). https://doi.org/10.1007/978-3-319-43606-7_12
Martin, B., Hanington, B.: Universal methods of design: 100 ways to research complex problems. In: Develop Innovative Ideas, and Design Effective Solutions. Rockport Publishers (2012)
Rogoś-Turek, B., Mościchowska, I.: Badania jako podstawa projektowania user experience. PWN (2017)
Practical UX Methods: http://practicaluxmethods.com/ [Online]. Available: http://practicaluxmethods.com/, Accessed 25 Aug 2018
Papiernik, M.: User experience maturity model for agile software development organizations. M.Sc. Thesis, Supervisor J. Miler, Gdańsk University of Technology (2017)
Gothelf, J., Seiden, J.: Lean UX: Designing Great Products With Agile Teams. O’Reilly (2016)
Navidi, W.: Statistics for Engineers and Scientists, 4th edn. McGraw-Hill Education, New York (2014)
Menjega-Schmidt, M.: Evaluation of the application of UX techniques by a product manager. M.Sc. Thesis, Supervisor J. Miler, Gdańsk University of Technology (2018)
Acknowledgements
This research was partially supported by the DS Funds of ETI Faculty, Gdansk University of Technology. The authors thank all the experts and respondents who took part in the interviews and the survey.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Miler, J., Menjega-Schmidt, M. (2020). Evaluation of Selected UX Techniques by Product Managers—A Preliminary Survey. In: Jarzabek, S., Poniszewska-Marańda, A., Madeyski, L. (eds) Integrating Research and Practice in Software Engineering. Studies in Computational Intelligence, vol 851. Springer, Cham. https://doi.org/10.1007/978-3-030-26574-8_12
Download citation
DOI: https://doi.org/10.1007/978-3-030-26574-8_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-26573-1
Online ISBN: 978-3-030-26574-8
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)