Skip to main content
SpringerLink
Log in
Book cover

International Conference on Smart Cities and Green ICT Systems

International Conference on Vehicle Technology and Intelligent Transport Systems

SMARTGREENS 2018, VEHITS 2018: Smart Cities, Green Technologies and Intelligent Transport Systems pp 141–158Cite as

Information System Development for Seamless Mobility

  • Conference paper
  • First Online:

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 992))

Abstract

Today, combining diverse mobility services during a single itinerary across different regions is still bristled with obstacles. Although developments concerning Mobility as a Service (MaaS) concepts, Advanced Travel Information Systems (ATIS) or Mobility Service Platforms (MSP) fostered integration, there are still various limitations. Manifold reasons, ranging from technical problems like heterogeneous system landscapes up to strategic business considerations, cause barriers on different levels. Within this work, we present a high level methodology to develop an integrated travel information system to overcome some of these barriers. We describe the practical applications as well as the method evolution in two German research projects. One project developed an IT platform to realize the interoperability of mobility services, whereas the second project focuses on the generalization of the approach by defining a reference framework. In addition, we discuss the lessons learned from half a decade of mobility and information systems research to suggest implications for future research.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   64.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   84.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Nobis, C.: Quantitative Analyse multimodalen Verkehrshandelns [Quantitative Analysis of Multimodal Travel Behavior]. Ph.D. thesis, Humboldt-Universität zu Berlin (2013)

    Google Scholar 

  2. Vogelsang, S., Digmayer, C., Jakobs, E.M.: User requirements on intermodal traveler information systems. In: 2015 IEEE International Professional Communication Conference, IPCC 2015, Limerick, Ireland, 12–15 July 2015, pp. 1–9. IEEE (2015)

    Google Scholar 

  3. Stopka, U., Pessier, R., Fischer, K.: User requirements for intermodal mobility applications and acceptance of operating concepts. In: Kurosu, M. (ed.) HCI 2015, Part I. LNCS, vol. 9169, pp. 415–425. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-20901-2_39

    Chapter  Google Scholar 

  4. McQueen, B., Schuhman, R., Chen, K.: Advanced Traveler Information Systems. Artech House Inc., Norwood (2002)

    Google Scholar 

  5. Beul-Leusmann, S., Jakobs, E., Ziefle, M.: User-centered design of passenger information systems. In: IEEE International Professional Communication 2013 Conference, Vancouver, BC, Canada, 15–17 July 2013, pp. 1–8. IEEE (2013)

    Google Scholar 

  6. Beutel, M.C., et al.: Integrated provision of heterogeneous mobility services. In: Helfert, M., Gusikhin, O. (eds.) Proceedings of the 4th International Conference on Vehicle Technology and Intelligent Transport Systems, VEHITS 2018, Funchal, Madeira, Portugal, 16–18 March 2018, pp. 204–213, SciTePress (2018)

    Google Scholar 

  7. Sommerville, I.: Software Engineering, 8th edn. Pearson Education Limited, Essex (2007)

    MATH  Google Scholar 

  8. Beul-Leusmann, S., Habermann, A.L., Ziefle, M., Jakobs, E.: Unterwegs im ÖV. Mobile Fahrgastinformationssysteme in der Usability Evaluation [Traveling using Public Transport. Usability Evaluation of Mobile Travel Information Systems]. In: Prinz, W., Borchers, J.O., Jarke, M. (eds.) Mensch und Computer 2016, Tagungsband, Aachen, Germany, 4–7 September 2016. Gesellschaft für Informatik e.V. (2016)

    Google Scholar 

  9. Kluth, W., Beutel, M.C., Gökay, S., Krempels, K.H., Samsel, C., Terwelp, C.: IXSI - interface for X-sharing information. In: Monfort, V., Krempels, K.H., Majchrzak, T.A., Turk, Z. (eds.) WEBIST 2015 - Proceedings of the 11th International Conference on Web Information Systems and Technologies, Lisbon, Portugal, 20–22 May 2015, pp. 293–298. SciTePress (2015)

    Google Scholar 

  10. Beutel, M.C., Gökay, S., et al.: MobilityBroker Schnittstelle mit Smartcar Erweiterung basierend auf IXSI - Interface for X-Sharing Information Version 4 (2016). https://github.com/RWTH-i5-IDSG/ixsi. Commit: 3643589babb7b437338ac7fd6f0db2b24d3bbb31

  11. SUPERHUB-Consortium: Seventh Framework Programme: SUPERHUB - SUstainable and PERsuasive Human Users moBility in future cities. Technical report (2011)

    Google Scholar 

  12. Hrncír, J., Jakob, M.: Generalised time-dependent graphs for fully multimodal journey planning. In: 16th International IEEE Conference on Intelligent Transportation Systems, ITSC 2013, The Hague, The Netherlands, 6–9 October 2013, pp. 2138–2145. IEEE (2013)

    Google Scholar 

  13. Wells, S., Forbes, P., Masthoff, J., Gabrielli, S., Jylhä, A.: SUPERHUB: integrating digital behaviour management into a novel sustainable urban mobility system. In: Love, S., Hone, K.S., McEwan, T. (eds.) BCS-HCI 2013 Proceedings of the 27th International BCS Human Computer Interaction Conference, Brunel University, London, UK, 9–13 September 2013, p. 62. British Computer Society (2013)

    Google Scholar 

  14. Gutzwiller, T.: Das CC RIM-Referenzmodell für den Entwurf von betrieblichen, transaktionsorientierten Informationssystemen. Physica, Heidelberg (1994)

    Book  Google Scholar 

  15. Bucher, T.: Ausrichtung der Informationslogistik auf operative Prozesse - Entwicklung und Evaluation einer situativen Methode. Ph.D. thesis, Universität St. Gallen (2009)

    Google Scholar 

  16. Digmayer, C., Vogelsang, S., Jakobs, E.M.: Designing mobility apps to support intermodal travel chains. In: Proceedings of the 33rd Annual International Conference on the Design of Communication, SIGDOC 2015, Limerick, Ireland, 16–17 July 2015, pp. 44:1–44:11 (2015)

    Google Scholar 

  17. Beutel, M.C., et al.: Heterogeneous travel information exchange. In: Internet of Things. IoT Infrastructures - Second International Summit, IoT 360 2015, Rome, Italy, 27–29 October 2015, Revised Selected Papers, Part II, pp. 181–187 (2015)

    Chapter  Google Scholar 

  18. Aapaoja, A., Eckhardt, J., Nykänen, L.: Business models for MaaS. In: Proceedings of the 1st International Conference on Mobility as a Service, ICoMaaS 2017, Tampere, Finland, 28–29 November 2017 (2017)

    Google Scholar 

  19. Beutel, M.C., et al.: Mobility service platforms - cross-company cooperation for transportation service interoperability. In: Hammoudi, S., Smialek, M., Camp, O., Filipe, J. (eds.) Proceedings of the 20th International Conference on Enterprise Information Systems, ICEIS 2018, Funchal, Madeira, Portugal, 21–24 March 2018, vol. 1, pp. 151–161. SciTePress (2018)

    Google Scholar 

  20. Beutel, M.C., Gökay, S., Kluth, W., Krempels, K.H., Samsel, C., Terwelp, C.: Product oriented integration of heterogeneous mobility services. In: 17th International IEEE Conference on Intelligent Transportation Systems, ITSC 2014, Qingdao, China, 8–11 October 2014, pp. 1529–1534. IEEE (2014)

    Google Scholar 

  21. Beutel, M.C., et al.: Information integration for advanced travel information systems. J. Traffic Transp. Eng. 4, 177–185 (2016)

    Google Scholar 

  22. Beul-Leusmann, S., Samsel, C., Wiederhold, M., Krempels, K.-H., Jakobs, E.-M., Ziefle, M.: Usability evaluation of mobile passenger information systems. In: Marcus, A. (ed.) DUXU 2014, Part I. LNCS, vol. 8517, pp. 217–228. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-07668-3_22

    Chapter  Google Scholar 

  23. Wirtz, S., Jakobs, E.: Improving user experience for passenger information systems. Prototypes and reference objects. IEEE Trans. Prof. Commun. 56, 120–137 (2013)

    Article  Google Scholar 

  24. Jakobs, E.M.: Des Nutzers Lust und Frust. Kommunikative Usability hypermedialer Systeme. Int. J. Lang. Data Process. 1, 7–19 (2010)

    Google Scholar 

  25. Jakobs, E.M.: Kommunikative Usability, 1st edn. Marx, Konstanze and Schwarz-Friesel, Monika (2012)

    Google Scholar 

  26. Giorgini, P., Kolp, M., Mylopoulos, J., Pistore, M.: The tropos methodology: an overview. In: Bergenti, F., Gleizes, M.P., Zambonelli, F. (eds.) Methodologies and Software Engineering For Agent Systems, pp. 1–20. Kluwer Academic Publishing, New York (2003)

    Google Scholar 

  27. Bresciani, P., Perini, A., Giorgini, P., Giunchiglia, F., Mylopoulos, J.: A knowledge level software engineering methodology for agent oriented programming. In: Proceedings of the Fifth International Conference on Autonomous Agents, AGENTS 2001, pp. 648–655. ACM Press, New York (2001)

    Google Scholar 

  28. Lind, J.: The conceptual framework of Massive. In: Lind, J. (ed.) Iterative Software Engineering for Multiagent Systems. LNCS (LNAI), vol. 1994, pp. 97–120. Springer, Heidelberg (2001). https://doi.org/10.1007/3-540-45162-5_4

    Chapter  MATH  Google Scholar 

  29. DeLoach, S.A., Wood, M.F., Sparkman, C.H.: Multiagent systems engineering (2001)

    Article  Google Scholar 

  30. Steinert, T., et al.: Definition und Dokumentation der Nutzeranforderungen an eine offene Mobilitätsplattform [Definition and Documentation of User Requirements for an Open Mobility Service Platform]. Technical report (2018)

    Google Scholar 

  31. Huwer, U.: Public transport and car-sharing - benefits and effects of combined services. Transp. Policy J. World Conf. Transp. Res. Soc. 11, 77–87 (2004)

    Article  Google Scholar 

  32. Hoffmann, C., et al.: Bewertung integrierter Mobilitätsdienste mit Elektrofahrzeugenaus Nutzerperspektive [Assessment of integrated mobility services using electric vehicles from a user perspective]. InnoZ-Baustein 11 (2012)

    Google Scholar 

  33. Beutel, M.C., Zaunbrecher, B.S., Himmel, S., Krempels, K.H., Ziefle, M.: Evaluation of an integrated intermodal travel service. In: Klein, C., Donnellan, B., Helfert, M. (eds.) SMARTGREENS 2016 - Proceedings of the 5th International Conference on Smart Cities and Green ICT Systems, Rome, Italy, 23–25 April 2016, pp. 363–371. SciTePress (2016)

    Google Scholar 

  34. Himmel, S., Zaunbrecher, B.S., Ziefle, M., Beutel, M.C.: Chances for urban electromobility. In: Marcus, A. (ed.) DUXU 2016, Part II. LNCS, vol. 9747, pp. 472–484. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-40355-7_45

    Chapter  Google Scholar 

  35. Ohler, F., Beutel, M.C., Gökay, S., Samsel, C., Krempels, K.: A structured approach to support collaborative design, specification and documentation of communication protocols. In: Proceedings of the 13th International Conference on Evaluation of Novel Approaches to Software Engineering, ENASE 2018, Funchal, Madeira, Portugal, 23–24 March 2018, pp. 367–375 (2018)

    Google Scholar 

Download references

Acknowledgments

This work was funded by the German Federal Ministry of Economic Affairs Energy for the project Mobility Broker (01ME12136) and by the German Federal Ministry of Transport and Digital Infrastructure for the project Digitalisierte Mobilität - die offene Mobilitätsplattform (DiMo OMP) (19E16007A).

We would like to thank to all the industrial and academic partners from the research projects Mobility Broker and DiMo OMP for their cooperation, support, problem related discussions, and finally their great hospitality for project meetings and visionary discussions.

Author information

Authors and Affiliations

  1. Information Systems, RWTH Aachen University, Aachen, Germany

    Markus C. Beutel, Sevket Gökay, Matthias Jarke, Karl-Heinz Krempels, Fabian Ohler, Christian Samsel, Christoph Terwelp & David Thulke

  2. Textlinguistics and Technical Communication, RWTH Aachen University, Aachen, Germany

    Eva-Maria Jakobs & Sara Vogelsang

  3. Fraunhofer Institute of Applied Information Technology, Sankt Augustin, Germany

    Markus C. Beutel, Sevket Gökay, Matthias Jarke, Karl-Heinz Krempels, Fabian Ohler, Christian Samsel, Felix Schwinger & Christoph Terwelp

  4. Communication Science, RWTH Aachen University, Aachen, Germany

    Kai Kasugai & Martina Ziefle

Authors
  1. Markus C. Beutel
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Sevket Gökay
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Eva-Maria Jakobs
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Matthias Jarke
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Kai Kasugai
    View author publications

    You can also search for this author in PubMed Google Scholar

  6. Karl-Heinz Krempels
    View author publications

    You can also search for this author in PubMed Google Scholar

  7. Fabian Ohler
    View author publications

    You can also search for this author in PubMed Google Scholar

  8. Christian Samsel
    View author publications

    You can also search for this author in PubMed Google Scholar

  9. Felix Schwinger
    View author publications

    You can also search for this author in PubMed Google Scholar

  10. Christoph Terwelp
    View author publications

    You can also search for this author in PubMed Google Scholar

  11. David Thulke
    View author publications

    You can also search for this author in PubMed Google Scholar

  12. Sara Vogelsang
    View author publications

    You can also search for this author in PubMed Google Scholar

  13. Martina Ziefle
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Markus C. Beutel .

Editor information

Editors and Affiliations

  1. School of Business, Maynooth University, Maynooth, Ireland

    Brian Donnellan

  2. CT RDA SSI, Siemens AG, Munich, Bayern, Germany

    Cornel Klein

  3. Dublin City University, Dublin, Ireland

    Markus Helfert

  4. Ford Research and Advanced Engineer, Dearborn, MI, USA

    Oleg Gusikhin

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Beutel, M.C. et al. (2019). Information System Development for Seamless Mobility. In: Donnellan, B., Klein, C., Helfert, M., Gusikhin, O. (eds) Smart Cities, Green Technologies and Intelligent Transport Systems. SMARTGREENS VEHITS 2018 2018. Communications in Computer and Information Science, vol 992. Springer, Cham. https://doi.org/10.1007/978-3-030-26633-2_7

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-26633-2_7

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-26632-5

  • Online ISBN: 978-3-030-26633-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation