Skip to main content
SpringerLink
Log in

Indicators of Municipal Public Management: Study of Multiple Performance Measurement Systems

  • Conference paper
  • First Online:
Book cover Electronic Government and the Information Systems Perspective (EGOVIS 2019)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 11709))

Abstract

Results-based management as an administrative paradigm can be thought of as a way for private and public organizations to manage their resources with a focus on organizational results. Thus, a multi-stage study is proposed with the aim of examining a public project of results-based management, which is part of a program called Integrated Institutional Development Program (IDP) of the Court of Auditors of the State of Mato Grosso, by means of the analysis of 24 strategic plans of municipalities in the state of Mato Grosso. For methodology, a theoretical framework with 10 dimensions and 63 sub-dimensions was developed, allowing the investigation of 1094 indicators and subsequent analysis of a group of 498 univocal indicators of Public Management. These were obtained through the Strategic Planning System (GPE), which stores and operates multiple Performance Measurement Systems (SMD). As a technical and academic contribution, this work proposes a set of 68 municipal public indicators that could be used in the aforementioned project and in similar cases.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 49.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 64.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Available on: https://www.tce.mt.gov.br/conteudo/index/sid/597. Accessed on: 17th March 2019.

References

  1. Verbeeten, F.H.M., Speklé, R.F.: Management control, results oriented culture and public sector performance: empirical evidence on new public management. Organ. Stud. 36(7), 953–978 (2015)

    Article  Google Scholar 

  2. Souza, F.S.R.N., Gomes, V., Fernandes Pinto, A., Favero, C.G.: Programa netuno: inovação para a melhoria da gestão na marinha do Brasil. RACE-Revista de Administração, Contabilidade e Economia 15(3), 843–870 (2016)

    Article  Google Scholar 

  3. Kiriri, P.N.: Management of performance in higher education institutions: the application of the balanced scorecard (BSC). Eur. J. Educ. 1(3), 168–176 (2019)

    Google Scholar 

  4. Kaplan, R., Norton, D.P.: The Balanced Scorecard – Measures that Drive Performance. Harvard Business Review, Nova York (1992)

    Google Scholar 

  5. TCE-MT, Tribunal de Contas do Estado de Mato Grosso.: Programa de Desenvolvimento Institucional Integrado (PDI). TCE-MT, Cuiabá (2016). https://www.tce.mt.gov.br/conteudo/index/sid/597. Accessed 17 Mar 2019

  6. Girata, N.N.H., Maciel, C.: eGov website evolution study within strategic planning. In: 15th Annual International Conference on Proceedings of the 15th Annual International Conference on Digital Government Research - DG.O 2014, Aguascalientes, pp. 69–78. ACM Press (2014)

    Google Scholar 

  7. Radnor, Z., McGuire, M.: Performance management in the public sector: fact or fiction? Int. J. Prod. Perform. Manag. 53(3), 245–260 (2004)

    Article  Google Scholar 

  8. Maran, L., Bracci, E., Inglis, R.: Performance management systems’ stability: unfolding the human factor – a case from the Italian public sector. Br. Account. Rev. 50(3), 324–339 (2018)

    Article  Google Scholar 

  9. Kuypers, S., Marx, I.: The truly vulnerable: integrating wealth into the measurement of poverty and social policy effectiveness. Soc. Indic. Res. 142(1), 131–147 (2018)

    Article  Google Scholar 

  10. Ala-Harja, M., Hergason, S.: Em Direção às melhores práticas de Avaliação. Revista do Serviço Público 51(4), 5–60 (2014)

    Google Scholar 

  11. Dufour, B.: Social impact measurement: what can impact investment practices and the policy evaluation paradigm learn from each other? Res. Int. Bus. Finance 47, 18–30 (2019)

    Article  Google Scholar 

  12. Francischini, A.S., Francischini, P.G.: Indicadores de desempenho: dos objetivos à ação métodos para elaborar KPI’s e obter resultados. Alta Books, Rio de Janeiro (2018)

    Google Scholar 

  13. Jannuzzi, P.M., Loloian, A., Conti, V.L.: Elaboração de diagnósticos para programas sociais: a estratégia multimétodos para o Programa Estadual de Qualificação Profissional. Boletim Estatísticas Públicas 9(10), 113–118 (2014)

    Google Scholar 

  14. Pereira, E.T.A., Rezende, D.A.: Planejamento e gestão estratégica municipal: Estudo de caso do controle interno da prefeitura municipal de Curitiba. Revista Economia Gestão 13(31), 52–72 (2013)

    Article  Google Scholar 

  15. Carvalho, F.C.D.D., Vasconcelos, T.B.D., Arruda, G.M.M.S., Macena, R.H.M.: Modificações nos indicadores sociais da região Nordeste após a implementação da atenção primária. Trabalho Educação e Saúde 17(2), 1–21 (2019)

    Article  Google Scholar 

  16. Santos, G.M.A., Santos, A.M., Lira, V.E.: A contribuição do planejamento estratégico na Administração Pública Municipal: um estudo de caso. Revista Caribeña de Ciencias Sociales 20(67), 1–11 (2015)

    Google Scholar 

  17. Leite Filho, G.A., Fialho, T.M.M.: Relação entre indicadores de gestão pública e de desenvolvimento dos municípios brasileiros. Cadernos Gestão Pública e Cidadania 20(67), 277–295 (2015)

    Article  Google Scholar 

  18. Giacomini, M.M., Catapan, A., Santos, R.C., Santos, D.F.: O Balanced Scorecard aplicado na gestão pública de uma empresa de saneamento do Sul do Brasil: Análise da percepção dos usuários. Revista Iberoamericana de Contabilidad de Gestión 11(22), 1–15 (2013)

    Google Scholar 

  19. Araújo, F.R.D., Araújo, M.A.D.D., Souza, F.J.V.D., Santos, D.F., Santana, M.B.: Uma avaliação do Índice de gestão descentralizada do programa bolsa família. Revista de Administração Pública 49(2), 367–393 (2015)

    Article  Google Scholar 

  20. Petri, S.M., Rosa, M.M., Bernardo, F.D., Bianco, P.: Gestão pública através de mapas estratégicos do Balanced Scorecard: um estudo de caso do Festival Floripa Teatro Isnard Azevedo. Revista Catarinense da Ciência Contábil 13(40), 67–79 (2014)

    Article  Google Scholar 

  21. Leite, L.O., Rezende, D.A.: Modelo de gestão municipal baseado na utilização estratégica de recursos da tecnologia da informação para a gestão governamental: formatação do modelo e avaliação em um município. Revista de Administração Pública 44(2), 459–493 (2010)

    Article  Google Scholar 

  22. Gomes, R.C., Santos Leal, A.C., Assis, V.A.: Indicadores Para Avaliar o Desempenho de Prefeituras Municipais. Tecnologias de Administração e Contabilidade-TAC 3(1), 1–15 (2013)

    Article  Google Scholar 

  23. Marengo, S.T., Diehl, C.A.: A divulgação de indicadores não financeiros em sites municipais gaúchos. Gestão Regionalidade 27(81), 46–58 (2012)

    Article  Google Scholar 

  24. Hand, D., Manila, H., Smyth, P.: Principles of Data Mining. MIT Press, Cambridge (2001)

    Google Scholar 

  25. Kaplan, R., Norton, D.: Using the balanced scorecard as a strategic management system. Harvard Bus. Rev. 75–85 (1996)

    Google Scholar 

Download references

Acknowledgements

We would like to thank the UFMT, TCE-MT and Uniselva Foundation for all the support to develop and publish this research.

Author information

Authors and Affiliations

  1. Universidade Federal de Mato Grosso, Cuiabá, MT, Brazil

    Marcus Wilian Pedrotti de Oliveira, Renato Neder, Paulo Augusto Ramalho de Souza, Cristiano Maciel, Alexandre Martins dos Anjos & Débora Pedrotti Mansilla

  2. Fundação de Apoio da Universidade Federal de Mato Grosso - Uniselva, Cuiabá, MT, Brazil

    Cristiano Maciel

  3. Tribunal de Contas do Estado do Mato Grosso, Cuiabá, MT, Brazil

    Naíse Godoy de Campos Silva Freire, José Marcelo de Almeida Peres & Cassyra L. Correa Vuolo

Authors
  1. Marcus Wilian Pedrotti de Oliveira
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Renato Neder
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Paulo Augusto Ramalho de Souza
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Cristiano Maciel
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Naíse Godoy de Campos Silva Freire
    View author publications

    You can also search for this author in PubMed Google Scholar

  6. José Marcelo de Almeida Peres
    View author publications

    You can also search for this author in PubMed Google Scholar

  7. Cassyra L. Correa Vuolo
    View author publications

    You can also search for this author in PubMed Google Scholar

  8. Alexandre Martins dos Anjos
    View author publications

    You can also search for this author in PubMed Google Scholar

  9. Débora Pedrotti Mansilla
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Cristiano Maciel .

Editor information

Editors and Affiliations

  1. Corvinus University of Budapest, Budapest, Hungary

    Andrea Kő

  2. National Research Council, Rome, Italy

    Enrico Francesconi

  3. Johannes Kepler University of Linz, Linz, Austria

    Gabriele Anderst-Kotsis

  4. Software Competence Center Hagenberg, Hagenberg im Mühlkreis, Austria

    A Min Tjoa

  5. Johannes Kepler University of Linz, Linz, Austria

    Ismail Khalil

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

de Oliveira, M.W.P. et al. (2019). Indicators of Municipal Public Management: Study of Multiple Performance Measurement Systems. In: Kő, A., Francesconi, E., Anderst-Kotsis, G., Tjoa, A., Khalil, I. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2019. Lecture Notes in Computer Science(), vol 11709. Springer, Cham. https://doi.org/10.1007/978-3-030-27523-5_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-27523-5_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-27522-8

  • Online ISBN: 978-3-030-27523-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation