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Developing SPI Culture in the SME Arena: An Exploratory Study

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Book cover Systems, Software and Services Process Improvement (EuroSPI 2019)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1060))

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Abstract

The modern workplace has become gradually more complex as a result of numerous aspects, including technological and economic growth. Software development companies are not an exception; teams are implemented in order to facilitate high performance within these complex, dynamic conditions. One of the challenges they face is training. New team members are unfamiliar with the way of working and therefore require more attention in a hands-on learning environment. Likewise, training is also necessary when new ways of working are required. In this paper, authors present an exploratory study on the deployment of an approach to software improvement training in the context of a small software company. As a result, the participants felt that they improved their knowledge and most of them were more encouraged to know more about the topic. Although online training (synchronous mode) was delivered, after almost all training sessions, the levels of arousal and pleasure were incremented. Finally, the holistic view of training process in this context gives the authors the confidence in the alignment of the training goals and business goals.

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Author information

Authors and Affiliations

  1. Østfold University College, 1757, Halden, Norway

    Mary Sánchez-Gordón & Ricardo Colomo-Palacios

Authors
  1. Mary Sánchez-Gordón
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  2. Ricardo Colomo-Palacios
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Corresponding author

Correspondence to Ricardo Colomo-Palacios .

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Editors and Affiliations

  1. Lorit Consultancy, Edinburgh, UK

    Alastair Walker

  2. School of Computing, Dublin City University, Dublin, Ireland

    Rory V. O'Connor

  3. I.S.C.N. GesmbH, Graz, Austria

    Richard Messnarz

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Sánchez-Gordón, M., Colomo-Palacios, R. (2019). Developing SPI Culture in the SME Arena: An Exploratory Study. In: Walker, A., O'Connor, R., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2019. Communications in Computer and Information Science, vol 1060. Springer, Cham. https://doi.org/10.1007/978-3-030-28005-5_17

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  • DOI: https://doi.org/10.1007/978-3-030-28005-5_17

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-28004-8

  • Online ISBN: 978-3-030-28005-5

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