Abstract
As autonomous agents move beyond industrial applications and into commercial products that the general population uses, new challenges are emerging. A framework was developed to characterize these challenges in terms of the risk of the operations and the user expertise. Introducing autonomous agents into our everyday lives has resulted in recent accidents that are similar to accidents the aviation industry experienced and subsequently mitigated decades ago. Case studies are presented to describe these accidents and the underlying cognitive theories that contributed to the analysis of them.
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Major, L., Harriott, C. (2020). Autonomous Agents in the Wild: Human Interaction Challenges. In: Amato, N., Hager, G., Thomas, S., Torres-Torriti, M. (eds) Robotics Research. Springer Proceedings in Advanced Robotics, vol 10. Springer, Cham. https://doi.org/10.1007/978-3-030-28619-4_9
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DOI: https://doi.org/10.1007/978-3-030-28619-4_9
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