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International Visual Informatics Conference

IVIC 2019: Advances in Visual Informatics pp 653–662Cite as

Usability Evaluation of Heart Disease Monitoring Mobile Applications: A Comparative Study

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Part of the book series: Lecture Notes in Computer Science ((LNIP,volume 11870))

Abstract

Heart disease is one of the most prominent silent killers in the world. Further, treating the heart disease problems is considerably costly. In the era of the Fourth Industrial Revolution (4IR), many heart disease monitoring mobile applications are available on Google Play and Apple App Store. These applications enable the patients to carry out self-monitoring of their heart conditions practically easy. This study aims to conduct usability evaluations of selected heart disease monitoring mobile applications from the perspective of the heart patients. The compared applications are: (i) Cardiag Diagnosis, (ii) iCare Health Monitoring Full, and (iii) Heart Rate Plus. These applications were evaluated and compared based on the features offered by the applications as well as their common usability elements: (i) learnability, (ii) efficiency, (iii) memorability, (iv) error, and (v) satisfaction. This comparative study adopted the Post-Study System Usability Questionnaire (PSSUQ) in evaluating heart disease monitoring mobile applications. The study recruited twenty heart patients in a hospital in Palembang, Indonesia. From the participants’ assessments, the study found that the applications: (i) offer peripheral features unnecessary to the users, (ii) slowness in providing results (i.e., measurement and/or feedback), (iii) unmemorable features, and (iv) results of measurements are perceived to be dubious and unreliable. This paper theoretically contributes to provide recommendations to application developers and usability designers on the importance of meeting the usability elements desired by the users, especially mobile applications for chronic diseases.

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Acknowledgements

The main researcher thanked Universitas Bina Darma for providing grant funding to conduct this research.

Author information

Authors and Affiliations

  1. Universitas Bina Darma, Palembang, South Sumatera, Indonesia

    Muhammad Sobri

  2. The National University of Malaysia, Bangi, Selangor, Malaysia

    Muhammad Sobri, Mohamad Taha Ijab & Norshita Mat Nayan

Authors
  1. Muhammad Sobri
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  2. Mohamad Taha Ijab
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  3. Norshita Mat Nayan
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Corresponding author

Correspondence to Muhammad Sobri .

Editor information

Editors and Affiliations

  1. Universiti Kebangsaan Malaysia, Bangi, Malaysia

    Halimah Badioze Zaman

  2. Dublin City University, Dublin, Ireland

    Alan F. Smeaton

  3. National Central University, Taoyuan City, Taiwan

    Timothy K. Shih

  4. Carlos III University of Madrid, Madrid, Spain

    Sergio Velastin

  5. Toyo University, Tokyo, Japan

    Tada Terutoshi

  6. Universiti Kebangsaan Malaysia, Bangi, Malaysia

    Nazlena Mohamad Ali

  7. Universiti Kebangsaan Malaysia, Bangi, Malaysia

    Mohammad Nazir Ahmad

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Sobri, M., Ijab, M.T., Nayan, N.M. (2019). Usability Evaluation of Heart Disease Monitoring Mobile Applications: A Comparative Study. In: Badioze Zaman, H., et al. Advances in Visual Informatics. IVIC 2019. Lecture Notes in Computer Science(), vol 11870. Springer, Cham. https://doi.org/10.1007/978-3-030-34032-2_58

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  • DOI: https://doi.org/10.1007/978-3-030-34032-2_58

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-34031-5

  • Online ISBN: 978-3-030-34032-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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