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Design Practice in Online Courses: Application of Service Design to MOOC

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Design, User Experience, and Usability. Case Studies in Public and Personal Interactive Systems (HCII 2020)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12202))

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Abstract

Whilst teaching on MOOC has currently enjoyed a great popularity among colleges and universities undergoing a profound reform of teaching method, this article accordingly centers on the creation of online course resources and interaction platforms based upon the idea of service design. Thorough analysis of the course Audio-Video Interaction of the Digital Media Art Department of Beijing City University demonstrated how the idea was formed and the whole procedure of design (including relevant design tools) before presenting the final result. The last part is about the method of applying MOOC-teaching and its future. Specifically speaking, in satisfying users’ needs the whole service system comprises of users, interaction methods, and online platforms, which makes it possible to change or update design and content flexibly to meet different demands. In that regard, service design may play a significant role in improving and developing teaching on MOOC for colleges and universities in China.

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Authors and Affiliations

  1. Beijing City University, No. 269 Bei si huan Zhong lu, Hai dian District, Beijing, China

    Ziyang Li, Xiangnuo Li, Limin Wang, Xiandong Cheng & Bin Liang

  2. China Central Academy of Fine Arts, No. 8 Hua Jia Di Nan Street, Chao yang District, Beijing, China

    Hao He

Authors
  1. Ziyang Li
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  2. Xiangnuo Li
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  3. Limin Wang
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  4. Xiandong Cheng
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  5. Hao He
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  6. Bin Liang
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Corresponding author

Correspondence to Ziyang Li .

Editor information

Editors and Affiliations

  1. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  2. World Usability Day and Bentley User Experience Center, Newton Center, MA, USA

    Elizabeth Rosenzweig

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Li, Z., Li, X., Wang, L., Cheng, X., He, H., Liang, B. (2020). Design Practice in Online Courses: Application of Service Design to MOOC. In: Marcus, A., Rosenzweig, E. (eds) Design, User Experience, and Usability. Case Studies in Public and Personal Interactive Systems. HCII 2020. Lecture Notes in Computer Science(), vol 12202. Springer, Cham. https://doi.org/10.1007/978-3-030-49757-6_31

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  • DOI: https://doi.org/10.1007/978-3-030-49757-6_31

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-49756-9

  • Online ISBN: 978-3-030-49757-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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