Abstract
The product usability is closely related to how users feel and experience when using a particular product to achieve some goals or functions. This study selects the Brother DCP 1618W All-in-One Printer as a research objective to test its usability and current problems which serve as reference for the coming improvements. Several methods, including Likert scale, checklist, think aloud protocols and task analysis, were adopted to conduct the test. With appropriate methodology, researchers measured the size of the machine, viewing angle of the display and other related data to find out the factors which influence the product usability. After analyzing these research results, designers redesigned the printer model with new structure and display according to ergonomics and brand gene. The advantages and disadvantages of methods applied on the study are concluded to improve the current researches.
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Shen, L., Zhou, Z., Su, X., Wang, J., Soares, M.M. (2020). A Usability Study of a Brother Printer and Improvement with Ergonomic Recommendations. In: Marcus, A., Rosenzweig, E. (eds) Design, User Experience, and Usability. Design for Contemporary Interactive Environments. HCII 2020. Lecture Notes in Computer Science(), vol 12201. Springer, Cham. https://doi.org/10.1007/978-3-030-49760-6_23
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DOI: https://doi.org/10.1007/978-3-030-49760-6_23
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