Skip to main content

Increasing the Museum Visitor’s Engagement Through Compelling Storytelling Based on Interactive Explorations

  • Conference paper
  • First Online:
Culture and Computing (HCII 2020)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12215))

Included in the following conference series:

Abstract

Today, technology offers exciting and news possibilities to bring visitors closer to museums. The museological universe has developed a lot over the last years, presenting today with innovative characteristics thanks to the digital realms, losing the characteristics of traditional and static museums. As a result of this development, the requirements of visitors increased.

In this paper, we introduce a new approach to making the visitor experience more immersive and engaging. We present “StoryWall”, a tangible user interface. We created a sensorial experience by presenting the content through touch, vision, and sound. As the main contribution to HCI in museums, we report on the utilization of this interactive installation as a case study.

Preliminary results bring important design implications for this context: how can one develop and implement innovative technology in museums without disturbing the traditional environment and other constraints? We also report on how designers can balance the impact brought by technology in museums and ways to inspire exploratory behaviors as well as promote collaboration among visitors.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Campos, P., Dória, A., Sousa, M.: Interactivity for Museums: Designing and Comparing Sensor-based Installations. Human-Computer Interaction – INTERACT 2009: 12th IFIP TC 13 International Conference, Uppsala, Sweden, 24–28 August 2009, Proceedings, Part I, pp. 612–615 (2009). https://www.researchgate.net/publication/221053740

  2. Hakvoort, G.: The immersive museum. In: ITS 2013 Interactive tabletops and surfaces (2013). https://dl.acm.org/citation.cfm?id=2514598

  3. Hornecker, E., Stifter, M.: Learning from interactive museum installations about interaction design for public settings. In: Kjeldskov, J., Paay, J. (eds.) Proceedings of the 18th Australia Conference on Computer-Human Interaction, OZCHI 2006, vol. 206. ACM (2006)

    Google Scholar 

  4. Rizzo, F., Garzotto, F.: “The Fire and The Mountain”: tangible and social interaction in a museum exhibition for children. In: IDC 2007 Proceedings: Tangible Interaction (2007). https://dl.acm.org/citation.cfm?id=1297298

  5. Hayes, S., O’Keefee, M., Hogan, T.: Piecing together the past: constructing stories with Jigsaw Puzzles in Museums. In: DIS 2017 Provocations & Works in Progress (2017). https://dl.acm.org/citation.cfm?id=3079123

  6. Dória, A., Campos, P. and Fernandes, E.: Designing an interactive forest through sensor-based installations. In: Proceedings of CHI 2008, Florence, Italy (2008)

    Google Scholar 

  7. Horn, M.S., Solovey, E.T., Jacob, R.J.K.: Tangible programming and informal science learning: making TUIs work for museums. In: IDS 2008 Papers (2008). https://dl.acm.org/citation.cfm?id=1463756

  8. Gonçalves, L., Campos, P., Sousa, M.: M-dimensions: a framework for evaluating and comparing interactive installations in museums. In: Nordi CHI 2012 (2012). https://dl.acm.org/citation.cfm?id=2399027

Download references

Acknowledgments

This work was partially funded by LARSyS - FCT Plurianual funding 2020–2023.

Author information

Authors and Affiliations

Authors

Corresponding authors

Correspondence to Ana Rodrigues , Pedro Campos or Diogo Cabral .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Rodrigues, A., Campos, P., Cabral, D. (2020). Increasing the Museum Visitor’s Engagement Through Compelling Storytelling Based on Interactive Explorations. In: Rauterberg, M. (eds) Culture and Computing. HCII 2020. Lecture Notes in Computer Science(), vol 12215. Springer, Cham. https://doi.org/10.1007/978-3-030-50267-6_19

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-50267-6_19

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50266-9

  • Online ISBN: 978-3-030-50267-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics